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“A Great Hotel with Wonderful Staff”

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Bay Valley of Rocks Hotel
Ranked #9 of 9 Hotels in Lynton
Biggleswade, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“A Great Hotel with Wonderful Staff”
Reviewed November 24, 2013

We visited the Valley of the Rocks hotel for a 5 day Turkey & Tinsel coach holiday break with Shearings in late November 2013. From our point of view the fact that the hotel is right in the centre of Lynton is a major plus point. An easy walk out to the local amenities like pubs and tea rooms is not always possible with coach holiday hotels.

Our room (68 on the second floor) was spacious corner room with a bay with three double windows looking out to sea, the church and Lee Street below. Another double window overlooked Lee Street in the direction of the Town Hall a short distance away.

Although the twin bedded room was much larger than normal the thermostatically controlled heating system kept the room at a comfortable temperature. In November it's really great to come back to a warm room after a trip at about 4pm - often not the case in other coach holiday hotels we have used in the past.

The room has an ensuite shower with an instant supply of endless hot water - at all times - again not something you find everywhere! Two hygienically wrapped beakers were supplied.

The beds were made with sheets and blankets - rather that duvets and extra blankets and pillow were available. There were two comfortable armchairs and tea and coffee facilities on a separate shelf designed for the purpose.

A special mention has to made of the management and staff. There was a friendly welcome when we arrived and the young waiting staff in the restaurant were the fastest and most efficient you will find anywhere. It was a real pleasure to see such a happy, motivated team of people providing such a wonderful service.

The breakfast service was a fast as we have had anywhere and the food was excellent with a wide choice of cereals plus porridge followed by a choice of hot food with eggs cooked as requested. Also supplied was a wide range of jams and honey and marmite to go with a choice of toast.

The evening meals once again were served very efficiently and even though the meals appear to be produced from catering packs, canned or "Aunt Bessie" type frozen sources the food was served hot and well cooked.

The main "Atrium" lounge, a wonderful example of Victorian style, is equipped with plenty of comfortable chairs and is where the nightly entertainment takes place.

We enjoyed our break a this great hotel and would come again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank frankmemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianPercival, Manager at Bay Valley of Rocks Hotel, responded to this review, November 29, 2013
Thank you Frankmemo, for taking the time to leave your feedback on Tripadvisor.
We are really pleased you enjoyed your Turkey & Tinsel break with us at the Valley of Rocks Hotel. Thank you for your kind comments regarding management and staff, the wonderful service you received and the speed and efficiency of our restaurant team.
We agree we are in the perfect location in Lynton, with lots of places to visit in the town.
We look forward to seeing you again soon; thank you once again for your fantastic review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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490 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • English first
  • Any
English first
Findon, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 18, 2013

We had a Shearings self drive 3 night break in the Valley of the Rocks hotel, which is a fine Victorian hotel. The room we had (74), had a lovely view and was clean, warm and comfortable, except for the bed, which must also have been Victorian, as the mattress was totally worn out, with a ridge down the middle and dips either side, which wrecked any hope of a decent night's sleep.

The food was very good and plentiful, although as a vegetarian there was the usual lack of choice. The waiting staff were friendly and helpful, especially Michal, who always greeted us with a smile. The restaurant and public lounges were nicely decorated and comfortable.

The surrounding areas were beautiful, even though the weather wasn't very kind, we enjoyed the location very much. Would recommend but for the dreadful bed.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dee01273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianPercival, Manager at Bay Valley of Rocks Hotel, responded to this review, November 22, 2013
Thank you Dee01273, for taking the time to leave your feedback on Tripadvisor.
We are pleased you enjoyed the food, the views and that your room was clean, warm and comfortable. (Except the bed)
We are also pleased that the food was good and plentiful, served by our friendly and helpful staff, we will pass your kind comments on to Michal, he will be pleased to read them.
We agree the surrounding areas are beautiful, we hope to see you again soon.
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Cornwall
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 12, 2013

We spent a weekend at the Valley of the Rocks Hotel this autumn on a special offer which was very good value. I liked Lynton even in the rain and although the weather was very variable we enjoyed our break.
We found that the entrance to the hotel was up several steep steps and this made our arrival with our luggage a little difficult. Finding our room was also confusing, through several fire doors and with some steps in the corridors. The hotel lift is however very easy to use and modern. Our room, room 9, which had been refurbished, looked out into the street and was large and the beds comfortable. The bathroom had been painted and while it was clean the large old grip handle on the wall had been left and was very rusty and conspicuous. The shower lacked water pressure and neither of us could use it. Perhaps this is why many of the rooms seem to lack showers.
The staff were pleasant and the food very good. The dining room was well furnished and our waiter, Michal, took great pains over my difficult diet and always welcomed us with a smile. There is a very large entertainments area and this was well used by the guests during the evenings. A well lit section for those who wish to read or write would be appreciated.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank CornwallCountrygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianPercival, Manager at Bay Valley of Rocks Hotel, responded to this review, November 14, 2013
Thank you, Cornwall Country girl for taking the time to post your review.
We are pleased you had a pleasant weekend break with us, here in Lynton.
We are also pleased that you enjoyed the food and found the staff to be pleasant, thank you for your special mention of Michal, he will be very happy to read your review.

We hope that the weather is better, next time you visit us in Lynton.
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Frinton-On-Sea, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 12, 2013

Recently returned from a 4 night Shearings holiday. Our room had been refurbished and was clean, comfortable and a nice size. Unusually there was no shower in bathroom which would have been a welcome addition but once again it was clean with no mould, etc. The food in the restaurant was very good, a nice selection of dishes served with a good variety of vegetables. The best food by far that I have ever had at a Shearings hotel. The staff were all very good especially the cleaner who kept our room spotless and the excellent restaurant staff. A special thank you to Michal and Jolante our waiter and waitress who were extremely hard working, friendly and always made sure all was ok with our meals. The surrounding area is really nice with great views. It's easy to find faults if you look hard enough but I can safely say that this is the best Shearings hotel I have ever been to and a lot of credit goes to the staff who run it. Thank You!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank RizzoRules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianPercival, Manager at Bay Valley of Rocks Hotel, responded to this review, November 13, 2013
Thank you, RizzoRules for taking the time to leave your fantastic review.
We are really pleased you enjoyed your recent holiday with us in Lynton, and that you “can safely say that this is the best Shearings hotel you have ever been to”
We are also pleased you enjoyed “the best food by far, that you have ever had in a Shearings hotel” served by our excellent and friendly restaurant staff and that you room was kept spotless by our housekeeping team.
Thank you for the special mention for “Michal and Jolanta” we will ensure they have a copy of your review.
We hope you will visit us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rugby, United Kingdom
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 29, 2013

This hotel has an unusual interior and large comfortable lounge. The entertainment was good. Our room had a magnificent sea view which covered Lynmouth and the bay. The room was also kept spotless by the housekeeping staff.
The menu in the resaurant was very good and the food was well cooked and well presented. The waiting staff were cheerful and efficient.
The bar and reception staff were all very friendly and helpful.
This was an excellent place to spend a long weekend, and I will cerainly return again.
Well done Shearings.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
5 Thank Douglas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianPercival, Manager at Bay Valley of Rocks Hotel, responded to this review, October 30, 2013
We are really pleased you enjoyed your recent stay with us in Lynton.
We are also pleased that our housekeeping team kept your room spotless, that the food was “well cooked and presented”, “the restaurant staff were cheerful and efficient” and the “bar staff were friendly and helpful”.

We agree the views from the hotel are “magnificent” we look forward to you visiting us again, here in lovely Lynton.

Thank you Douglas W, for posting your wonderful review and lovely photos.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kidlington, United Kingdom
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 20, 2013

We have just returned from a 5 day coach break at this hotel.Although some of the public areas were rather "tired",our room certainly was not!!.It was well decorated with comfortable beds.It was very clean with a well appointed bathroom . The food was good and there was plenty of choice.The staff were all very friendly and efficient.We understand that the Hotel is gradually being refurbished and we hope to return next year to see the results.

Room Tip: Rooms on the 2nd floor at the front of the Hotel are quiet.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KidlingtonYellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianPercival, Manager at Bay Valley of Rocks Hotel, responded to this review, October 22, 2013
Thank you, Kidlingtonyellow for posting your comments on tripadvisor.

We are pleased you enjoyed your recent stay with us, in lovely Lynton.

We are happy that you found the “bedroom well decorated and very clean, the beds comfortable, the food good and our staff very friendly and efficient”

We look forward to you visiting us again next year.

Thank you once again for your kind comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 1, 2013

After staying at several Shearings Hotels, we were looking forward to a nice stay. But what a let down the Hotel is very run down requiers a complete overall ( all though saying that room 15 was passable ).but the Main light & Bathroom lights failed on last night, Hannah on front desk was very helpful did her utmost to help. Food average resturant staff very good,

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Irene W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianPercival, Manager at Bay Valley of Rocks Hotel, responded to this review, October 4, 2013
Thank you for leaving your comments on Tripadvisor we are pleased that you found our restaurant staff to be very good and that Hannah did her best when the main lights failed in your room.
Room 15 is a refurbished superior room, we have had many of the rooms fully refurbished and we will continue to do so.
Thank you once again for leaving your comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bay Valley of Rocks Hotel

Property: Bay Valley of Rocks Hotel
Address: Lee Road, Lynton, Exmoor National Park EX35 6HS, England
Phone Number:
Location: United Kingdom > England > Exmoor National Park > Lynton
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 9 Hotels in Lynton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bay Valley of Rocks Hotel 3*
Number of rooms: 68
Official Description (provided by the hotel):
The Bay Valley of Rocks Hotel located in the picturesque village of Lynton on the North Devon Coast, this early Victorian Hotel retains many aspects of its original charm. There is an impressive atrium in the lounge, where entertainment is provided most evenings. It is located within Exmoor National Park, in the heart of the village of Lynton, overlooking the twinned village of Lynmouth, known as Little Switzerland. The Villages are linked by a masterpiece of early engineering, The Cliff Railway, built in 1890. There are good local amenities and stunning scenic walks only minutes away. All rooms in the hotel are en suite with many enjoying scenic views of the Bristol Channel to Wales. The Valley of Rocks is the ideal location for walkers or those who simply wish to explore the natural beauty of the surrounding areas. ... more   less 
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Also Known As:
Valley Of Rocks Hotel Lynton
Valley Rocks Hotel Lynton
Bay Valley Of Rocks Hotel Lynton, Exmoor National Park

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