I enjoyed my stay here. The public areas of the hotel are really well done. The restaurant is light and airy but with a good atmosphere. It feel like somewhere you might want to go even if you weren't staying, which sertainly isn't the case with many hotel restaurants. There is a pleasant garden and terrace area where we enjoyed a glass of prosecco earlier in the evening. The pool is small but it we appreciated being able to use it on a warm evening. All of the staff that we encountered were great, very friendly and helpful. I had an issue with my food but this was dealt with in an exemplary manner and we thoroughly enjoyed our afternoon and evening here.
Unfortunately, even after having my meal sorted, the steak was really not very good. I was expecting better because the setting, staff etc lead you to believe that it's going to be great, and out starters were really tasty.
Our room, which was the standard room, was smaller than I would have hoped for the money but just about ok. We really needed a great night's sleep and asked for a quiet room and we got that. However, we still didn't sleep that well. The pillows were the absolute worst I have ever had in a hotel - either thin, lumpy or hard depending on which of the 4 you tried. The bed itself and the duvet were lovely so I don't know what went wrong there. Also, we only had roman blinds at the windows which let in a lot of light. On top of that, there are obscure glass windows between the bedroom and bathroom, so if your partner gets up for the loo in the night the whole room will be filled with light. Nobody thought that design feature through.
I should say that the air con really worked and was almost silent.
I would definitely consider returning to this hotel, but would much prefer to stay in one of the better rooms next time.
- Official Description (provided by the hotel):
- The Magdalen Chapter combines old and new to create a stunning contemporary hotel. Service and quality are to the highest standard where integrated interiors and technology make your stay it’s most enjoyable. Situated close to the sophistication of Exeter’s centre, it's an ideal place to stay for a city break or to further explore Devon. ... more less
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- Also Known As:
- Hotel Du Vin Exeter Devon