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“Good food... poor accommodation”
Review of Blue Ball Inn

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Blue Ball Inn
Ranked #11 of 68 Exeter B&B and Inns
hollywood uk
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Good food... poor accommodation”
Reviewed June 11, 2013

The Good ~ Arrived 7th June for 1 night stay. Food in pub was good and the service provided by Giles and a young waitress was friendly and informative.

The Not so Good ~ The location of this Inn is very close to the M5 so on a warm summer night when it's necessary to have the velux window open, expect a constant drone of traffic.

The Bad ~ Room 3 which is advertised as a double, is not much bigger than a single, the toilet was leaking from the moment we arrived (only solution was for Giles to put towels around the bottom to try and soak it up - this didn't work and by Saturday the bathroom floor was sodden!), the bed creaked every time one of us moved, the shower head is filthy and there is what appears to be a 'dumping ground' for old paint pots, pieces of wood, crates etc immediately outside the bathroom window. As advised to do so by Emily on Saturday morning, my wife has emailed Steve the owner with our comments along with photos, but 3 days later and still no response, so hoping this will prompt one from him? Have attached photos of the points raised. We will not use this accommodation again and nor would we recommend it to anyone visiting the area.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnboyHollywoodUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Innkeeperdevon, Owner at Blue Ball Inn, responded to this review, June 18, 2013
Thank you very much for taking the time to review our Inn.
I am pleased that you enjoyed your meals with us but dismayed to read the list of issues you raise.
I will address those in your point order.
Our location is of benefit to most travellers being just off junction 30 of the M5 however I completely take on board you comment regarding traffic noise on a warm evening with the window open . With that in mind we have ordered fans and each room will now have that option.
The plumbing issue is I am afraid something that can happen to anyone at anytime. Unfortunately as we were full we did not have an alternative room to switch you into .
The shower head is an unforgivable blunder and housekeeping have been made fully aware of the importance of ensuring this does not happen again.
With regard to the rubbish outside your window. We were in the process of resurfacing the floor in one of the adjacent store rooms and for some unfathomable reason it was decided to carelessly move it into the rear yard, obviously forgetting to take into consideration your view. That is a service yard and can at times be untidy , so to avoid a repeat of this we are erecting a trellis to shield the yard from view.
Lastly we have not received an email from you and would have replied promptly if we had. I can only guess that technology played its part in that.
I telephoned and spoke with your Mother yesterday and hopefully put our case and reached a satisfactory conclusion to this unfortunate run of events. I am pleased you enjoyed your holiday to the Scillies and hope if you pass in our direction again you will consider us as a stop over point.
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230 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • French first
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  • Any
English first
Evian-les-Bains, France
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 7, 2013

Off to Isles of Scilly, flying from airport this pub with rooms was perfectly situated,just off M5,and only 8 mins from airport. On arrival time to enjoy a pint from good selection of real ales, in spacious garden. Room a delight, situated at far end of property, so no noise from pub ,and car park next to rooms. Immaculately clean, modern tasteful decor,with lots of extras ,iron and board, kettle and plenty of tea,coffee,biscuits and milk! Tissues, eats, no skimping.Nice bathroom too
Very friendly staff, newspapers in bar to read ,great breakfasts. Really couldn't fault the place. Would definitely recommend. Only trouble is ,only 4 rooms ,so our friends who booked later couldn't get a room.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mikekathlord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neath, United Kingdom
Level Contributor
164 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed June 2, 2013

Booked this for an overnight stay,
Positives:
-great pub, warm welcome from staff.
-great beer garden with plenty of space for kids to run around
-food good
-rooms clean
-good location for Exeter

Negative:
The only negative is the bed in room 3-it should not be described as a double room -the bed is smaller that a double and VERY uncomfortable. We were unable to sleep because of the small space, poor mattress and the horrendous squeaking of the bed every time you took a breath. I know the room is limited for space but come on a bit of thought and removing the bed side cabinets would allow for a larger bed and please get a good one as a nights sleep is necessary when away from the comforts of home.

Would stay again but not in room 3!!!!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jane d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford, Ireland
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 28, 2013

Chose the Blue Ball because of its proximity to the airport more than anything. I was arriving late at night and would be gone the next morning so just needed somewhere cheap to rest for a few hours. The place exceeded requirements by a long way. Very appealing, old school English thatched look, the place was first opened 300 years ago.
Friendly staff behind the bar had me booked in in no time. I didnt stay in the main building but in a refurbished old cottage / possibly one time stable around the corner. Room was immaculate, two orange chocolate buscuits came supplied with the tea/coffee making facility. Its the small things!

That night I ventured into the pub itself. Just a few locals having a laugh, in that unmistakable Devon accent! Nice cool pint of Cornish ale went down well after a long days travel. As others have said, these rooms are right beside a road with fast traffic, but theres really no noise at night at all.

Next morning I ordered a plate of scrambled egg on toast which was clearly made by someone who knows a lot more than I do about making this simple dish, almost asked for seconds.

If Im ever in Exeter and don't need to be in the city centre, Ill be going back here.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spartan68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton Abbot, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 6, 2013 via mobile

Stayed here for 1 night due mainly to its location to the rugby ground. Rooms are small but perfectly adequate. Noise from road did not disturb us at all. Breakfast in the morning was piping hot and plentiful. Just a suggestion but it would be nice to have an idea of the cost of breakfast or give room only or B&B choice when booking with perhaps a discount for B&B at time of booking. Staff were very courteous and eager to make our stay as enjoyable as possible.
The only down side was moving the bedside table to plug in hair dryer and finding lots of dirt and dust behind and even someone else's toe nail clipping! We also didn't have any towels on arrival but that was very quickly resolved.
With a bit more detail to housekeeping. I would be happy to stay here again and would recommend to others.

Stayed May 2013, traveled as a couple
Helpful?
Thank Woo48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Innkeeperdevon, Owner at Blue Ball Inn, responded to this review, May 9, 2013
Thank you for taking the time to review the Blue Ball.
I was extremely concerned to read about the housekeeping issues and have spoken at length to the team regarding the importance of making sure each room is thoroughly cleaned.

We keep our tariff affordable by offering room only with a breakfast option.. With regard to breakfast cost there should have been a breakfast menu in your room detailing our offering.

I am pleased you enjoyed your stay overall and look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
149 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed May 1, 2013

The landlady is very pleasant and professional, classy looking too. The two lads behind the bar are great fun to have a laugh with and the food is faultless. I use this pub whenever I am in Exeter and it is 100% in my book. Great Sunday lunches too.

  • Stayed December 2012
    • Location
    • Cleanliness
Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham, United Kingdom
Level Contributor
66 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 14, 2013

We stayed for one night whilst visiting Exeter for rugby, its is a 5 minute walk to the ground.

Room 1 was very clean and had all we needed for the night, powerful shower, tea + coffee, comfy bed though only a double not king size. Even though this room is nearest the road there was no road noise at night, it is only a small village road by the side.

9 of us ate in the restaurant after the match and we all enjoyed the the food, locally caught scallops for starters followed by the special of the day pheasant and leek pie. Portions were just right and the service as very good considering the restaurant was full and had 2 large parties in.

A very well run pub and B & B close to motorway and rugby

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ExileQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Blue Ball Inn

Property: Blue Ball Inn
Address: Sandygate, Exeter EX2 7LJ, England
Location: United Kingdom > England > Devon > Exeter
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #11 of 68 B&Bs / Inns in Exeter
Price Range (Based on Average Rates): $
Number of rooms: 4
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Also Known As:
Blue Ball Hotel Exeter
Blue Ball Inn Exeter, Devon

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