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“A great hotel, but far from the 'luxury spa' experience we expected.” 4 of 5 bubbles
Review of Dart Marina Hotel and Spa

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Dart Marina Hotel and Spa
Ranked #1 of 6 Hotels in Dartmouth
Certificate of Excellence
Exeter, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A great hotel, but far from the 'luxury spa' experience we expected.”
4 of 5 bubbles Reviewed August 18, 2011

My partner and I are from the UK and stayed at the Dart Marina for three nights in July. We found the hotel to be clean, the staff very friendly and welcoming, and the standard of the rooms and breakfast to be excellent. There are also plenty of parking spaces which is a very useful thing in a busy town like Dartmouth. However, the main problem with the Dart Marina is that it advertises itself as a ‘luxury’ spa hotel, yet it failed to meet our expectations of what a luxury hotel should be. We are not particularly wealthy and we booked this hotel as a rare chance to treat ourselves to something special. We booked a luxury room with balcony and for the price we expected this to be something a little out of the ordinary. When we arrived we were disappointed to find a very nice, but ordinary ‘run of the mill’ hotel room with no features or facilities that made it stand out from the average Holiday or Premier Inn. This is not a complaint as such, as the room was clean, tidy, and furnished to an exceptional standard, but it was nothing that we hadn’t experienced in much cheaper hotels. We visited the reception desk and asked if we could upgrade to a Junior Suite (luckily one was available) and we are very glad that we did as this made our holiday. This was more like the luxury room we had expected from the website descriptions – with additional space, a small lounge area, and beautiful views over the river. However, even in this more expensive suite the bathroom was surprisingly dated and basic, and some of the furniture in the room seemed like it needed updating. The same is true of the fitness and swimming pool facilities. Don’t be fooled by the photographs, the pool is tiny (i.e. you reach the end in less than 4 strokes) and the gym is even smaller with old and outdated equipment – not really what you would expect from a ‘Spa Hotel’. Although the spa treatments are exceptional with professional and helpful staff. This probably sounds like we are being overly critical or fussy, but we did have a lovely and relaxing stay and we have no complaints with the service or general hotel experience. It is simply a matter of meeting expectations and I would strongly urge the owners of the Dart Marina to either lower their prices, or start to invest in some refurbishments that might keep the hotel to a standard that UK and foreign visitors might expect of a luxury spa experience.

  • Stayed July 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Simon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,510 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
London, United Kingdom
Level Contributor
6 reviews
5 of 5 bubbles Reviewed August 17, 2011

Recently stayed at the Dart Marina Hotel for about a week. The hotel is a short walk from the centre of Dartmouth, a great location. The room was lovely, with a view overlooking the harbour. The swimming pool, jacuzzi and steam room were an added bonus. Breakfast was good, and so was their sandwiches, although didn't try their evening set menu. All members of staff were friendly and efficient, and made our stay even better. Would highly recommend this hotel to anyone looking for a relaxing, hassle free break in the beautiful town of Dartmouth!

  • Stayed August 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lola4418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading
Level Contributor
66 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed August 16, 2011

Arriving at this marvellous hotel is an experience in itself. You find your luggage transported effortlessly by the concierge from the ample car parking facilty to the reception. The welcoming local plum liquour is dispensed in the lounge as your better half signs in.
Friendly and helpful staff advise you on where to go in this historic and active Town.

All the rooms overlook the River Dart, with views of the town and the Upper Ferry. The Ferry was renewed a couple of years ago and now floats noislessly between the two river banks. So, you don't get woken up by the noise of the chains and the arrival of the first Ferry at the jetty, by the side of the hotel at 7am!

Even so, the main attraction is the restaurant, organised magnificently by Costos. Nothing is too much trouble for him, regarding your table and advice on the excellent menu. There is a good choice of wines by the glass, which suits many couples. Costos helpfully advised.

We will arrange another visit to the Dart Marina Hotel later in the year - We cannot recommend it too highly.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ashef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carnforth, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed August 13, 2011

We spent an evening staying in the hotel (wedding anniversary) whilst on a tour of Cornwall and Devon and although everything was okay the standard was not reflected in the high cost. a disappointing venue for the cost.

  • Stayed August 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mikeb57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 12, 2011

Lovely hotel set in a lovely location, we stayed in an apartment- wonderful, everything we wanted was already there! Staff all friendly and helpful and a very easy to find location.
Would definitely recommend again.

  • Stayed August 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ZTheJetsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, United Kingdom
Level Contributor
307 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
5 of 5 bubbles Reviewed August 12, 2011

An excellent stay at this hotel. We had a standard balcony double room, overlooking the River (No. 15) and this had dual aspect as well. A little small, and the bed was very very firm. We changed the pillows to feather ones. Hotel service excellent throughout from the time of arrival until leaving. The breakfast was superbly cooked. We did not have dinner there but ate at their pub facility at lunchtime and again excellent. Probably the best located Hotel in Dartmouth, and health and spa facilities very good. Gym fitness centre again on the small side and cramped.
It is not cheap to stay there and I feel you are paying for the location. At these prices the service and facilities should be good and they were.

Room Tip: A balcony river facing room is worth having. No. 15 very good.
See more room tips
  • Stayed August 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mike1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Cumnock, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 12, 2011

Very pleasant and helpful staff
Not the best or biggest room I have stayed in,very comfortable bed, French doors onto Patio
( Garden Room ) great if you smoke !!
Great location looking onto the river, never used the Spa so cannot really comment.
The Bistro that a-joined the hotel was very good, atmosphere and food !!
Also the Floating Bridge Pub...... nice people again and good food
All in all a great stay !!

  • Stayed July 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gourmetbrothers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dart Marina Hotel and Spa

Property: Dart Marina Hotel and Spa
Address: Sandquay Road, Dartmouth TQ6 9PH, England
Location: United Kingdom > England > Devon > Dartmouth
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Dartmouth
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dart Marina Hotel and Spa 4*
Number of rooms: 49
Official Description (provided by the hotel):
Simply breath-taking by the River Dart. Early morning walks, slow afternoons taking tea on the terrace, evenings watching the lights dance on the river. Not forgetting food glorious food. The River Restaurant certainly lives up to its name with wide River views from every table. Dart Marina is a place where it’s easy to hide away in a peaceful corner, spend an hour in the Spa, or just while away the time gazing at the amazing views. ... more   less 
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Also Known As:
Dart Marina Hotel Dartmouth
Dart Marina Dartmouth
Dart Marina Hotel And Spa Dartmouth, Devon

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