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“Superb”
Review of The Idle Rocks

The Idle Rocks
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Ranked #3 of 17 Restaurants in St Mawes
Certificate of Excellence
Price range: $48 - $84
Cuisines: European, British, Grill
More restaurant details
Restaurant details
Good for: Special occasions, Local cuisine, Scenic view, Families with children, Business meetings, Bar scene, Large groups, Romantic
Dining options: Late Night, Dinner, Lunch, Drinks, Breakfast, Brunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: The Idle Rocks has the most enviable location in St Mawes, overlooking the harbour with views across the River Fal to Falmouth. After a long day lazing on the beach, our south facing terrace is the perfect place to relax, have a long drink, and watch the world go by. You may even see your dinner being landed on the harbourside.The Idle Rock’s restaurant, run by our head chef, Guy Owen, is a celebration of Cornwall; showcasing a range of fabulous produce that has been sourced locally using only seasonal fresh ingredients. In many cases it will have been swimming right on our doorstep only a few hours earlier and while the food is of the very highest standard our setting is very relaxed.
Taunton, United Kingdom
Level Contributor
55 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Superb”
Reviewed July 31, 2013

Lovely food and wine served by an excellent team of staff. St Mawes is always super and now there is another great restaurant to relax in.

Can't wait to try the smoked food that the chef told us about .

Keep up the good work.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Dashwoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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348 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
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  • English first
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English first
Sticker, United Kingdom
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Great views, lovely staff but food a bit pricey!”
Reviewed July 31, 2013

Went for lunch here with Mrs N and Melodie from The Good Cornwall Guide as we all read about it in The Sunday Times Style magazine and always looking for new places to eat near home.
Weather was alas not great so no al fresco dining on the super terrace overlooking the bay.
Very friendly staff, great wine list and super atmosphere but prices a bit toppy for what you get - menu is simple but very pricey for lunch.
£18 for a club sandwich for example.
Manager Sid is ex Ian Schrager so knows his onions, he is supremely attentive and overall a really nice vibe and a competitive antidote to The Tresanton up the road.
Well worth a visit on a warm sunny day, lounge on the terrace and polish off the excellent Provence rose.
Give it a go if you are not on a budget!

Visited July 2013
Helpful?
Thank Conor N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
“The Perfect Harbour Balcony”
Reviewed July 25, 2013 via mobile

We just popped in for a coffee on the balcony. Its an amazing spot to watch the world go by. Good service and really comfortable.

Visited July 2013
Helpful?
Thank Oliver P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falmouth, United Kingdom
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Needs to sort its act out...and quickly”
Reviewed July 23, 2013

Have made two visits, each for coffee (13 and 20 July). Décor very relaxing but it stops there... Young female waiting staff demonstrate a tragic lack of professional waitressing skills and confidence - we were asked three times what we would like to order on the second visit and in all waited twenty mins for coffee. They appear to be more concerned with looking right but are bland and unengaging, somewhat resembling automatons or the Stepford wives. On each occasion there was a man wandering about and occasionally seeming to direct but clearly on each visit the situation was way beyond his management capabilities. He seemed more concerned with flouncing about the place hoping to be noticed.

The décor is great though they could lose the stuffed seagull. There are plenty of living examples at hand which are far happier examples to look at and it's extremely alarming for anyone with a feather phobia!

Unfortunately the wonderful stone terrace has been covered with mock decking which is extremely slippery and somewhat tacky. Tables were laid up with glasses, napkins and geraniums in a force 5-6 and quickly glasses, cutlery and napkins were flying about which was anything but relaxing. In previous times the tables were only laid up when customers were seated for lunch.

On our first visit we asked if we could book for lunch but were told it was full (we knew it was not). We asked reception for Hotel Tresanton's telephone number and happily they were able to accommodate us. There was no effort on the part of hotel staff to encourage us to return another time for lunch and no attempt to create a rapport with us. We live locally in Falmouth and one would imagine that a business would do its best to enthuse its local customers.

Under the old management the hotel had a wonderful French waiter and several delightful Polish waitresses and service was slick, professional and polished as well as warm and genuinely welcoming with unforced smiles greeting the customer. They had the age and experience to engage with customers and service seemed to come naturally to them which made for a totally relaxing experience. Although the décor under previous management was tired, the staff more than made the hotel. We miss this dreadfully but thankfully we still enjoy this at Hotel Tresanton.

The first time we visited we ordered coffee which is exactly what we got. On 20 we ordered exactly the same but this time it came with four miniature pastries and a sugar bowl of what appeared to be mini Madeleines. Two of these were extremely gooey, sticky chocolate affairs and so I requested cake forks and was given dinner forks -no idea and so amateur! One should not have to spell things out to a hotel.

Nobody appears to have control of service here at the moment. It's random, stilted and awkward and I feel sorry for the staff as the "team" clearly is not working and they are flailing about without direction and leadership.

On 20 July visit I was told that staff were in training but there is nothing to indicate this and surely, having opened with such aplomb it's not unreasonable to expect that service is up to standard. Indeed I saw no evidence of anyone able to offer training, certainly not the only male member of staff referred to above. Sadly this is the usual British poor quality anything will do experience. We've been using this hotel for lunches, coffees and evening drinks and meals for some thirty years but it now has little appeal and we object to paying for poor service. It's tragic because the terrace is, undoubtedly, stunning and particularly warm and enticing in the early evening.

So, to sum up....love the décor and comfortable seating on terrace but service is practically non existent, extremely irritating and frustrating and sadly this detracts from the asset of location. Someone needs to take charge...and quickly...We will not be returning for some while until hopefully the well publicised problems have been addressed and the hotel finds a soul...Currently it's all about décor and there's little substance. Hoping things change...

    • Value
    • Service
Helpful?
1 Thank jane b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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