I booked on the phone in person to the Rising Sun for a very special anniversary weekend.
I asked for the best room with sea view which was available for two nights and I gave them a deposit for £103 which is the most I have ever paid for a room and so I thought this has got to be good. After a 3hr journey from Bristol on a Friday; my partner and I arrived at 10pm with the receipt to be told there was not booking and there must be some mistake.
I had even phoned the day before to check whether it was ok to arrive late and was assured of the booking !!!
The mistake was that the girl on reception had not put the booking in their register. We were then told that there were no rooms at all and we would have to go somewhere else. I was absolutely furious. The girl was off hand and said she MAY be able to find a room.
A room was found at the back of the hotel, over the kitchens with a fan going all night.
For the second night the receptionist found a B&B up the road which was equally disappointing.
Rude staff, no manager in sight and a massive disappointment. Never ever going again.
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- Also Known As:
- The Rising Sun Hotel St Mawes
- Rising Sun St Mawes
- Rising Sun Hotel St Mawes
- The Rising Sun St Mawes, Cornwall