we stayed at the ship and castle a week ago, and as previously mentioned the hotel is currently undergoing refurbishment therefore there is some additional noise and paint smells, but i guess this cant be helped, and the rooms are sorely in need of upgrading so its all to the good.
we found our room to be adequate apart from the following niggles: lack of power points, blankets not duvets in standard rooms (YUK!! never seem very hygienic to me and exacerbate allergies) no plug for bedside light on one side of the bed, no where to charge phones or plug in laptop and absolutely no internet signal although WIFI is advertised as free ALL over the hotel in the brochure and can be accessed in certain rooms and public areas.
Some rooms were very cold according to guests we spoke to, as were some corridors in the older part where we were and in our room every evening we had to turn on our radiator as it was turned off each day by 'somebody'!!?? but once we realised we just turned it back on each afternoon!! why not just turn it down, it isnt as if the heating was even on during the day so there was no wasted heat pouring out?? and we had to crawl on the floor to reach the controls, we found this very odd! and most inconsiderate!! bad practise.
The worst point was the TV which was small & ancient and had no Free view channels which stunned us in this day and age!! we operate a very small B&B and even we manage to provide Flat screen TV's with freeview & DVD player and free wifi internet access (throughout the property)
On a positive note we loved the comfy sofas in the lounge area (although its far too small to accommodate a full house of guests) and its was hard to get a seat after dinner but if you did it was really lovely sitting looking out at the magnificent views of the harbour, the location of this hotel is first class and more than makes up for any negatives.
The ferry to Falmouth is a short walk across the road and the castle is just up the road although unfortunately it wasnt open when we got there,, (note opening times arent til April!!) We loved the little church at St Just and all in all had a brilliant 5 day break and felt it was true value for money.
The restaurant is also very nicely furnished and has great views.
The staff at the hotel were mostly Eastern European and were absolutely fantastic, very courteous and helpful and the service was fast and polite, we particularly liked the bar waitress who was so obliging and never forgot what we drank from day one, she was so on the ball and an excellent hostess for the hotel (I think her name was viraj?? or something similar ) infact all the staff were brilliant ... even the housekeeper was really kind and helpful and went out of her way for us. (Carol??) as did Elaine on the front desk.
The upgrade prices for a deluxe/seaview room were in our opinion astronomical, an additional £36 per night!! especially as the 'deluxe' room we thought was anything but deluxe!! the mattresses were terrible (springs rising out!) and there was no opening window just doors( to a beautiful balcony and view) but the doors were almost impossible to close as they were not double glazed and the wood was so swollen you couldn't shut them properly or lock them and no separate opening window at all which at nightime would be stuffy and uncomfortable in summer or for anytime for anyone who likes a bit of fresh air.
The meals were very small but perfectly adequate and good value for the overall price paid. We enjoyed them all and you could upgrade for a supplement and with the addiional £25 per person added on our tab as part of the deal it was a bargain.
So my opinion in summary: we were on a 4 night break and for the price it was well worth it...no complaints about value for money.
The saving grace for this hotel regarding standards of rooms (or lack of) which would probably not be acceptable normally, is the wonderful location.... and the attentive staff... which both leave you feeling more than satisfied when you leave. Fab views, nice communal areas, A great break.
Yes we would return on a similar deal.
- Official Description (provided by the hotel):
- Where the Rivers' Fal and Percuil meet to join the open sea, St Mawes boasts the perfect picture postcard retreat and at the heart of the village, right on the quay you will find The Ship and Castle Hotel. Once The Ship and Castle Inn, and a warren of small fishermen's cottages (remnants of which can still be seen at the rear of the existing building) The Ship and Castle is now a 54 bedroom hotel with all the charm and character one would expect for its location. Our bar and lounges offer the perfect location for a peaceful day in St Mawes watching the world go by, or enjoying a traditional Cornish Cream Tea. We have a selection of sea view rooms which understandably are in high demand and are well recommended to make your stay that little bit more special. ... more less
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- Also Known As:
- The Ship And Castle Hotel St Mawes, Cornwall