My husband and I spent our honeymoon at Gonwin Manor in Rose Cottage. We had a bit of a nightmare before we even got to the cottage to be honest. When we got the brochure through it spoke of a fully equipped gym on site, hence us booking it however upon looking at reviews a week before we were due to go I found another individual complaining that there was no sign of the gym!! When enquiring I was told that there was indeed no gym and they hadn't got planning permission. I found this strange as the gym was also advertised on the website a week before we left and still shows on the website. I feel that the price would have reflected the use of the gym however we were not offered any adequate apology or indeed reimbursement of part of our holiday. What is annoying is that we always stay somewhere with a gym or pool and would have picked somewhere else had we not been mislead at the outset. (We would recommend Fox Valley Cottages near Foye if you want a nice indoor pool - stay at Foxes Den Cottage!).
When we arrived the cottage was beautiful and very well equipped. We had a pasty supper ordered which was ridiculously expensive and whilst nice I wouldn't recommend buying it as frankly it's not worth it. Rose Cottage has another cottage over half of it and on three nights we were unable to sleep as we could hear loud footsteps and the washing machine was on til midnight for some bizarre reason for most of the week!! We did complain after a few nights and the noise then stopped although the footsteps are very loud (just as if you are at home and a teenager is stomping!). The brochure confirms wifi is available. When we arrived we were given a card with a log in however it wasn't until we read the card that we realised a charge applied however again nothing was mentioned in the brochure and we were lead to believe it was free. It cost a measely fiver but when you are paying £1000 for the week you would expect this to be free surely?! There was a disgusting odour coming from our bathroom and our kitchen sink. When we complained about it we were told that there was nothing that could be done and the water just smelt!! It must be something to do with that place and in the summer it must be even worse. We had to have the fan on constantly in the bathroom and even then it was still apparent. We stay in the area regularly and have never smelt anything like it. The grounds of Gonwin Manor are great with a manmade lake. One side of the lake has a seating area with sun loungers and a BBQ. The views are great so it's a good chill out area. All in all if you want to pay over the odds then go ahead but you are paying for the views out the back garden. You are also paying for sleepless nights and a very bad smelling bathroom and kitchen sink. On the plus point there is an IPOD connection in the wall in the lounge which means music can be piped through to the rooms which is clever. There are also books and games in the lounge. The lounge has a sofa however it needs replacing as it was very saggy and it seems worn out.
- Also Known As:
- Gonwin Manor Cottages Hotel St Ives
- Gonwin Manor Cottages St Ives, Cornwall