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“Really lovely stay”

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St. Ives Harbour Hotel & Spa
Ranked #11 of 21 Hotels in St Ives
Cardiff, Wales
Level 6 Contributor
132 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Really lovely stay”
Reviewed March 2, 2014

Yes, this gets a 5-circle rating from us!
This is because we very much got value for money at this hotel and thoroughly enjoyed.
We booked 2 nights through "Secret Escapes" website and another 2 directly with the hotel.
Our room was upgraded from "partial" sea-view to full sea view, without even asking!

The staff were, without exception, excellent and the management should be very proud of this, for it makes a big difference! The reception staff were so helpful, the porters were great, the bar/restaurant staff polite, the cleaners efficient, wonderful spa-staff, and Julie...you're a gem!!
Thank you to the staff, brilliant!

Breakfast was excellent, freshly cooked, tasty, not greasy, plenty of options and variety. And a view over Porthminster beach second to none.

The room was lovely, nicely furnished, big enough, lovely bedding, comfy beds, tea and coffee and biscuits. Bathroom was spotlessly clean, fab "rain" shower, lovely long bath. And, once again, a wonderful view over the beach.

The spa was clean, well run. Maybe only 6 beds at the side of the pool is not enough, although it was pretty quiet when we were there. Spa treatments were good, especially the hot-stones-massage.

Parking was across the road, and the car-porter was very helpful. Also it's a lovely 5-10 minute walk into the centre of St Ives.

Minor negative............the corridors creak a lot and the sound insulation isn't great!

I stayed at this hotel in a previous life, some 15 years ago; it was tired and chintzy and not very nice. Now the Harbour Hotel group have taken it over, it is the complete opposite.
We're frequent visitors to the wonderful town of St Ives. Out of season it is heaven!
We certainly hope to stay here again.

Room Tip: The sea view is so lovely!
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tom-Kenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review, March 4, 2014
Thank you for writing such a fabulous 5 star review. I am delighted that you had such a great stay at the Hotel and enjoyed all the changes that have been made the past few years. I sincerely hope to see you at the Hotel again very soon. Kind regards Peter
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devon
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 2, 2014

We just had a lovely weekend at the Harbour hotel in St Ives. Lovely hotel with unique parking system! Just a couple of things to mention which would have made our very lovely room a little better. Lighting and mirrors. Facing the sea the daylight flooded in but at night the ambient lighting prevented me from seeing to apply any makeup and the dressing table mirror was a fish eye. Use the bathroom? No, there was nowhere to put your makeup. A shelf, a mirror and a lamp are all that are needed. The food was great and the staff very friendly, although the lady on the bar a little too much as we were kept waiting nearly ten minutes for a drink while she chatted to the previous customer. These were little things but that is what people remember...... Would certainly stay there again.

Room Tip: Go for a sea view if you can as it's spectacular
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DevonJacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review, March 4, 2014
Thank you for your recent review. I am delighted that you enjoyed your stay with us. All feedback is very well received and the points raised about the little things will certainly be look at. I am very pleased to read that you would return to the Hotel again in the future. All the best Peter
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Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 2, 2014 via mobile

I have stayed in this hotel 6 night, I must say I have stayed a few big hotels in Cornwall but this hotel was the best one, every penny was worth it.
The staff was excellent, they were very kind, friendly, helpful and smily.
It's quite busy hotel that you won't get bored.
The rooms are big, clean and comfortable.
Also spa is great to spend time and relax.
Well I would recommend this hotel and I will be visiting every time I go Cornwall.
Big thanks to the staff...

Stayed March 2014, traveled on business
Helpful?
1 Thank Nitec34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review, March 4, 2014
Many thanks for all your comments and kind words in your 5 star review. I am delighted that you had such a great time. I really hope to see you at the Hotel again very soon. Kind regards Peter
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Penzance, United Kingdom
Level 3 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 28, 2014 via mobile

Stayed here last weekend for three nights. We were very impressed with everything.The staff were excellent, all smiles and couldn't do enough for you. Evening meals in the,restaurant were spot on with great service. Our room was wonderful, overlooking the bay towards Godrevy. The bed was huge and so comfortable I felt I sank into it. Little luxuries in the bathroom with good quality towels, plenty of tea and coffee etc and free 24hr wifi. Overall a very pleasant stay.Thankyou to all the staff especially the guy who parked the car each and every time we used it.

Stayed February 2014, traveled as a couple
Helpful?
Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review, March 4, 2014
Thank you for such a great 5 star review. I am thoroughly delighted you enjoyed all aspects of your stay, such positive feedback is great for the staff moral. I hope you will be back to the Hotel soon for another visit. Kind regards Peter
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Hampshire
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 26, 2014 via mobile

Lovely Hotel with great staff. Their special breaks are great value. Spa makes it even more special and treatments are well worth it. If your looking for a relaxing stay in a beautiful part of Cornwall this is the place. A sea view room is a must.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank littleann_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review, February 28, 2014
Thank you for taking the time to write such a wonderful 5 star review. I am really pleased that you had a great stay at the hotel and that you enjoyed the use of our spa facilities and took full advantage of the fantastic treatments available. I look forward to welcoming you back to the hotel again soon. All the best, Peter.
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Preston, United Kingdom
Level 4 Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 25, 2014

Amazing service, we were helped from our car with luggage, showed where to park even though we had a big car that couldn't fit in their car park. Lovely room, modern, clean with a fantastic view. Internet worked seamlessly, great shower in the bathroom.

Very accommodating with their menu, were happy to cook a dish from scratch for me & deliver to our room so we could eat early,

Fantastic tasty breakfast!

Can't wait to go back

Room Tip: Go for a room with a view!
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graham R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review, February 27, 2014
Thank you for writing such a positive review about your visit to the Hotel. I am delighted you enjoyed your stay here and I look forward to welcoming you back again in the not too distant future. All the very best Peter.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Austell, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 23, 2014

My husband and I came to stay for a mini break for his 60th birthday mid feb. We had a superb view of the bay, lovely room, and the restaurant service was just perfect. I would particularly like to mention Helen the food and beverage manager who made our stay so welcoming. In addition a mention the reception team who answered any questions that we had with a smile! We shall be back.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sue911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review, February 24, 2014
Thanks you Sue and Steve for such a great review. I will pass on your compliments and kind words to Helen and the reception team. It was a pleasure to meet you both and I am delighted you enjoyed your special birthday with us at the Hotel. Hope to see you again soon. Kind regards
Peter
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Additional Information about St. Ives Harbour Hotel & Spa

Property: St. Ives Harbour Hotel & Spa
Address: The Terrace, St Ives TR26 2BN, England
Location: United Kingdom > England > Cornwall > St Ives
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in St Ives
#6 On the Beach Hotel in St Ives
Price Range (Based on Average Rates): $$
Hotel Class:4 star — St. Ives Harbour Hotel & Spa 4*
Number of rooms: 46
Official Description (provided by the hotel):
St Ives Harbour Hotel & Spa is perfectly positioned directly above Porthminster beach boasting stunning views across the water. Watch as the waves lap against the famous Godrevy Lighthouse in the distance and feel your troubles disappear. Explore the local harbour, as you meander through the cobbled streets, and then return for dinner at the Terrace Restaurant, serving up seasonal and local food, along with stunning sea views. The Harbour Spa provides the perfect hideaway, as you indulge in a soothing treatment and then unwind by the pool, gazing out to sea from the comfort of a lounger! Enjoy an indulgent afternoon tea, cocktail or light lunch on the alfresco dining terrace and soak up the sea air and sensational views. The 46 bedrooms offer complete comfort and some of the Superior Bedrooms have balconies - a perfect place to relax over a morning coffee with the papers or afternoon tea watching the boats sail by... ... more   less 
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Also Known As:
Porthminster Hotel St Ives
Porthminster St Ives
St. Ives Harbour Hotel & Spa St Ives, Cornwall

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