Set in wonderful woodland, Tregenna Castle is a beautiful old building which has been tastefully converted into a modern spacious hotel. The public areas are very nice, well lit, clean and comfortable, and the reception staff ( male) were incredibly friendly and very helpful and welcoming.
All the staff we encountered were friendly and very helpful, nothing was too much trouble.The room was large, with a large double bed. One bedside light was not working, and the inside of the heavy brocade curtains had a substantial amount of mould caused by damp. I appreciate this is an old, and damp building, however, at Tregenna's prices I think it would be advantageous to remove curtains in this state. The bathroom was clean, however, the hospitality toiletries were of poor quality and the paint was peeling- again due to damp and the fact that the Expelair did not work and had not been cleaned for a very long time.
Breakfast was well organised, and our server was efficient. The breakfast buffet was dis- organised though, with fuit and cereals in one area of the room, and the hot buffet in another- very confusing! The buffet had good choices, however, the plate was a side plate and was unacceptably small. I would imagine this was to stop guests from overloading with buffet, however, I saw several guests returning more than once as the amount one could fit on the under sized plates was child like.
In summary, I would certainly return to Tregenna, although I feel it would be good for them to note the issues and maybe address them. It seems a shame to spoil what is otherwise an excellent hotel.
- Official Description (provided by the hotel):
- Tregenna Castle is the ideal holiday choice and perfect venue for your Wedding, Conference or Banquet. The hotel has 80 rooms and a huge range of self catering options. There is a choice of restaurants, bars and swimming pools – complete with jacuzzi, sauna and steam room. A trip to the fully equipped gym can be followed by a visit to the hair and beauty salon, or you can play a range of sports from tennis to croquet. The woodland walks and sub tropical gardens are much loved by visitors and locals and the estate has a challenging 18-hole Presidents Golf Course overlooking St Ives Bay. Catering for families, Castle Kids offers a range of day care activities and is approved by Ofsted as ‘outstanding’. ... more less
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- Also Known As:
- Tregenna Castle Resort St Ives, Cornwall