Ok. Two friends staying one night for a weekend away from men and children. My birthday too.
Friend had booked a twin room. Both looking forward to a bed each!
On entering the room-it's a double. Back at reception Lisa says no problem and sends us to a new room, a twin.
New room is BAD. Shabby, dark, and NO SHOWER, just a bath.
We call reception. We are polite but firm. This is NOT a nice room, and I cannot remember ever staying in a room without a shower.
Lisa is sympathetic. But they are busy. I mean busy busy: Two weddings, packed to the rafters. She says she'll ring us back.
She rings back. Asks us to come to reception as they have a solution. Off we trot. Lisa then leads us through a beautiful walled garden and we behold before us a self catering HOUSE that is ours for the day and night, at no extra cost of course.
Wow. Our stay was fab. It could have been so awful, if Lisa had chosen to handle it differently. All kudos to her. As she said "if you don't ask, you don't get!".
Very impressive. Thank you Lisa.
- Official Description (provided by the hotel):
- Tregenna Castle is the ideal holiday choice and perfect venue for your Wedding, Conference or Banquet. The hotel has 80 rooms and a huge range of self catering options. There is a choice of restaurants, bars and swimming pools – complete with jacuzzi, sauna and steam room. A trip to the fully equipped gym can be followed by a visit to the hair and beauty salon, or you can play a range of sports from tennis to croquet. The woodland walks and sub tropical gardens are much loved by visitors and locals and the estate has a challenging 18-hole Presidents Golf Course overlooking St Ives Bay. Catering for families, Castle Kids offers a range of day care activities and is approved by Ofsted as ‘outstanding’. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Hotwire, HotelQuickly and Agoda so you can book your Tregenna Castle Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Tregenna Castle Resort St Ives, Cornwall