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“Perfect base for a family”
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Excellent
21 reviews
Lodge Front
Lounge
Lounge
Kitchen
Kitchen
Kitchen
Main Bedroom
Main Bedroom
En-suite to main bedroom
2nd Bedroom
3rd Bedroom
Bathroom
Talland Bay
Polperro
Polperro Harbour
Lansallos Bay
Lantic Bay
Looe Beach
Looe Harbour
Looe Island
Coastal Path
Du Maurier House Bodinnick
Fowey
Whitsand Bay
Eden Project
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Overview
Cabin -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Polperro, Cornwall, England

Reviews from our community

Excellent - based on 21 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
  • Any
English first
English first
German first
Any
English first
Mancheste...
Manchester, United Kingdom
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Don't go”
Reviewed June 8, 2015 for a stay in May 2015
4
people found this review helpful

The lodge was privately rented through the owner and therefore when things went wrong we had no comeback; this has been the main lesson learnt from this disaster. When we went to bed on the first night, it became clear that there was an overpowering smell of urine in the main bedroom. It became worse in the night to the extent that the room was not habitable. The smell seemed to be ingrained in the fabric of the room, either in the mattress or in the floor. When the landlady came the next morning to replace a broken kettle (which hadn't been checked prior to our arrival), she admitted that there had been a problem with the drains. My partner was transferred over the phone to explain the problem to her husband, who ranted and yelled at him when we asked for a refund for the remainder of the holiday. He refused us a refund and we are now out of pocket. Don't go to this property because the cause of the stench will not be fixed overnight; the owner was in denial that there was a problem and it seems that he is in breach of his agreement as all bookings are supposed to be made through the lodge park management company. If we had gone through the company, they would have arranged alternative accommodation, my partner would not have been verbally abused and we would have enjoyed a stress free holiday.

Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Traveling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 11, 2015
Unfortunately this review is the result of a dispute where the guests made numerous false complaints and accusations. As a result of these complaints we had the lodge immediately independently inspected. The result of that inspection was that all of the complaints were false with the lodge rated 5* and in perfect condition with no smells whatsoever. The key holder was threatened that if she didn't give an immediate refund that terrible reviews would be left on Trip Advisor and Holiday Lettings to ruin our reputation - as can be seen, this they are attempting to do. A full record of the false complaints and subsequent 5* inspection is available. This is the first negative review we have ever had and we would advise any potential guests to read all other reviews and guest comments further down in this advert. The guest further compound their false complaints with another falsehood when stating 'the owner... is in breach of his agreement as all bookings are supposed to be made through the lodge park management company... '. This is yet another total falsehood and an attempt to besmirch not only the lodge but also the honesty and integrity of the owner.
We are still at a loss as to why these potential guests have behaved like this, but guess that this happens occasionally and is one of the hazards in letting out holiday accommodation. In the meantime, as a result of this factually incorrect review and falsely accusing the owner of acting illegally by being in breach of his agreement in taking direct bookings, we have been left with no alternative but to place these and details of the false complaints and subsequent independent 5* inspection in the hands of our solicitors.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GiovanniP...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect base for a family”
Reviewed May 31, 2015 for a stay in May 2015
1
person found this review helpful

An excellent lodge situated in a great location. A lovely cream tea welcome from the owner made the 6 hour drive worthwhile. Would definitely return!

Value Rooms
Location Cleanliness
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wellsrich...
Portsmouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely lodge in a peaceful setting.”
Reviewed November 2, 2014 for a stay in October 2014
1
person found this review helpful

We had a lovely warm welcome from Sandra the owner, complete with cream tea and bottle of wine. The lodge is warm (really, really warm!) and has everything you need for a relaxing holiday. It is set in a beautiful part of Cornwall with easy access to the South West coast path and the beautiful villages of Looe and Polperro.
We enjoyed our stay so much that we have re-booked immediately for Easter 2015.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Homely and well equipped
Liked least: Settees starting to look a little tired.
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E
Ashford, United Kingdom
Level 1 Contributor
3 reviews
“The other reviews are accurate !”
Reviewed August 16, 2014 for a stay in July 2014

We stayed as an extended family, 6 in all, 5 adults and a 5 year old. We found the cabin comfortable, greatly helped by the two bathrooms.
The location is very pleasant, close to the Manor facilities, shop, etc. and car parking is easy, although it is a short walk up to the cabin, nicely placed at the end of the row, so pleasantly 'private'.
The swimming pool in the manor is a nice one, with full lifeguards etc, worth a visit.
The cabin is very well equipped, with everything you are likely to need, clean and comfortable with a nice veranda for that evening glass of plonk.
We loved the nice welcome and the cream tea and found John a pleasure to deal with during the booking process. Thank you.
P.s. Do make the cliff walk to Polperro.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Two bathrooms !
Liked least: Slightly awkward access from car park.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LawlorBie...
Bierton Bucks
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent accommodation”
Reviewed August 3, 2014 for a stay in May 2014
1
person found this review helpful

Beautifully appointed and very comfortable . Nice verandah to sit on outside with garden at the rear......nice for kids.
Owner left home made scones,jam,cream and a bottle of wine as a welcome gift. Really appreciated,especially after a long journey.
There were books,games and videos ,nothing seems to be left to chance!!!
Could thoroughly recommend this accommodation .

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The position to Polperro and just about everything
Liked least: Being picky,but pillows could be better.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justvisit...
Dorset, United Kingdom
Level 6 Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“What a fantastic place”
Reviewed June 6, 2014 for a stay in May 2014
1
person found this review helpful

We stayed at August Hill whilst visiting Cornwall to attend a family wedding. This place is kept very clean and the accomodation is great and of a high quality. The best part was everything was provided, even down to the hand soap for each sink and even the bin liners.We were also met with a Cornish Cream Tea and a bottle of wine to start our extended weekend off. August Hill is situated in a quiet area of the Kiligarth Holiday complex and so has the use of the complex's facilities as well. We only used the take away and the shop but both were okay for what we needed. Thank you to the owners all their little extra touches, making our stay memorable. Would we visit again? Yes we would.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything being provided
Liked least: Nothing
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spikeg33
South East
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Exceeded our expectations - perfect in every way!”
Reviewed January 26, 2014 for a stay in October 2013
1
person found this review helpful

We booked this lodge for a half term trip to Cornwall with our two teenagers (14 & 16). From booking with John and his efficient correspondence we were confident of our choice. Upon arrival we were met by Sandra and her daughter. She showed us around the lodge and ensured we were happy with everything before she left. Sandra had left us a tray laid out with a wonderful cream tea which certainly didn't last long and was very welcome, delicious and a perfect start. The lodge, as stated by previous reviewers, is in a secluded part of the park and being last in the row of 7 lodges means that no one passes by your window at all. It was certainly very peaceful during our stay. Your car is parked in the car park bay just below the lodges. The kids loved unloading the bags into the trolley and pulling it around to the lodge as you can't park directly outside to unload/pack up although the system we adopted was great! We parked on the road and put everything on the wall by the lodge and then the kids used the trolley to bring it to the door! The lodge was centrally heated and this kept the lodge lovely and cosy for the whole week. There was plenty of space and equipped with everything you would need, even a pizza cutter and a cheese grater! I cooked several evenings and could honestly say the kitchen was great, decent sized saucepans etc. There were plenty of leaflets/books to look at and the teenagers enjoyed rummaging through the games cupboard. We walked into Polperro quite a few times which we enjoyed and eat a wonderful Sunday lunch at The Three Pilchards Inn. It was so delicious and very generous that we eat there on our last night. Thoroughly recommend the Sunday lunch, the plate was enormous! The food was excellent on both occasions and very reasonably priced. We also ate at the Crumplehorn Inn at the top of the village which again was very pleasant and full of history. We walked back in the dark on the coast path that evening which was quite entertaining - take a torch with you if you intend to walk back late! One between four people was not enough! Another day we walked to Talland Bay and then continued along the coast path into Looe. Beautiful scenery. If you buy a pasty in Looe make sure you go to Sarah's Pasty shop which is down near the Quay opposite HSBC bank I think (google the shop) - the best pasty's we've ever had and was recommended to us by locals! You must not miss her shop they are delicious. We stocked up with some food at the Co-op in Looe and then caught the bus back from Looe, it stops at the top of the road which leads down to the holiday park. Overall we thoroughly enjoyed our stay at the lodge and would most definitely return if we were staying in this area. It is probably one of the best equipped self catering places we have stayed in. The washing machine came in handy as we got quite muddy on our walks! The beds were comfortable and the shower in the ensuite was great. If there was anything to niggle about, which is purely personal, I like my room to be really dark at night and the curtains let the light in really early - solved this the next night by hanging up blankets over the curtains to block out the light - yes niggly I know but it enabled us to sleep in longer!!! A wonderful holiday was had by all, the kids used the swimming pool once whilst I prepared dinner and occasionally they wandered down to the club house to get wi-fi and connect with the outside world!!!!!!!!!!!!!!!!!!
John and Sandra have a super place here and you won't be disappointed if you choose to book up. Ideal base for exploring the area, we drove to Port Issac one day, didn't really take that long either. Can't wait to return at some point in the future and the teenagers loved it!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: Location, cleanliness, warm personal welcome, well equipped.
Liked least: Coming home!
Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Adults2
Children0
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