The food was excellent, but unfortunately the staff are incredibly unwelcoming and rude!
There's no 'hello - how are you?' instead a blank stare - not even 'what can I get you?'. Working in a restaurant myself I try my hardest to make the customer comfortable and spark up light conversation, but here, they just seem like they don't want to be there.
Also, I know there is NEVER nothing to do, but the young girl would just stand there, head in hand, staring into space. Surely the skirting boards could have been dusted, stock could be rotated, the paper towels could have been picked up from the floor in the toilet or any type of cleaning could have been done!
We arrived, and (who I assume to be) owner welcomed us, which was great - but why didn't the waitress?
At one point, a customer came in, both the waiter and waitress had their back to him before the waiter turned around, looked at him, and carried on; not even a hello! Why is it so difficult to greet someone? Manners cost nothing, and I'm sure if a customer was that impolite, they wouldn't be happy!
We paid, and again, the waitress looked at us, said nothing and carried on her way.
It's such a shame, with such a lovely establishment the staff just seem to not care. Maybe if they take the time to chat and even have a laugh with the customers they might even enjoy their job!
I hate to be so cynical but if I would like to know how my customers felt after dining.
Just a simple 'hello - how are you' and a SMILE would make such a difference!
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