Originally booked in for 4 nights we lasted 1.
We stayed in a 'superior' room, whilst a reasonable view across the rooftops to Michael's mount it felt very uncomfortable having the view into back gardens of local houses.
The marketing literature really hooked us and drew us in to the place which I guess was why we were so utterly disappointed on arrival. Not anything like the luxury we were expecting, tired and dated lounge area with long haired cats lolling all over the furniture...yuck!!
The bedroom whilst clean was dated, the furniture looked like it came from a car boot sale, threadbare carpets. The room overlooked the dirtiest swimming pool I've seen in a long while, admittedly it was the start of the season so may not have been cleaned over the winter but if this was the case why was it open?
The food.... we only stayed for breakfast, tasty but really small portions, I had to smile at the looks of disappointment around the room as guests received their paltry rations.
I work away from home most weeks so I'm used to spending time in hotels of varying quality, for a 'holiday' hotel to be so much more expensive than some of the very good business hotels I stay in in London was quite a surprise, for the standard and quality to be so much lower was shocking.
Maybe the hotel would suit retired guests rather than younger but how they would manage the hill and stairs heaven knows.
- Official Description (provided by the hotel):
- 4 Star independent Town House Hotel. Converted from 2 Edwardian merchant's houses and perched on a hill overlooking the busy Penzance waterfront and harbour. 25 individual rooms over 3 floors with warmth, comfort and service a priority. Open all year with a 2 rosette restaurant - The Bay Penzance - Ideally situated for all the sites of West Cornwall from The Lizard to St Ives and the Isles of Scilly. ... more less
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- Also Known As:
- Hotel Penzance Cornwall