We went here for a family meal for my Dad's 60th. We ordered and sat down after getting drinks from the bar. 30 minutes passed, no food. 45 minutes later our patience had worn slim, we were watching take-away customers getting served and leaving while we were still waiting for our food. People behind us in the queue was getting served before us. At this point I asked a member of staff what's going on, although we were given an apology and told it was on its way now, it didn't really help.
What arrived was disappointing. The curry sauce was more Indian than chip shop curry sauce, the chips were undercooked. Thank god for the fish! I mean for £7 a cod I would have been peeved if it was anything less than perfect. We left annoyed and upset that a dampener was put on my old mans 60th.
Staff were brilliant. Manager couldn't help us more. But, customers MUST be warned if food it going to be a long wait. Chefs and counter staff should re-think their serving system - stop at a certain point? Or serve everyone in order, regardless on if they sit in or take away.
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