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“Worst holiday ever”

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Parkdean Newquay Holiday Park
Ranked #23 of 78 Specialty Lodging in Newquay
Caldicot, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Worst holiday ever”
Reviewed February 27, 2014 via mobile

I would STRONGLY recommend that no-one visits this holiday park. The first night I spent in one of their caravans I decided to have a shower before a night out. After standing in the shower for a couple of minutes I suddenly felt extremely hot boiling water hit my face. After diving out of the shower I looked in the mirror. The one side of my face was as burnt as a crisp! This was at about 8pm and the only person I could contact was an old security guard whose advice was to call a taxi and pay the £70 fee to the nearest hospital in Truro. How was this able to happen? A family holiday park with defective showers? Surely this is a recipe for disaster??? The nurse at a&e told me I had second degree burns which are still healing 8 months later. Parkdean haven't offered me anything for the incident. I am currently making a claim against parkdean. Parkdean however are denying any liability

Stayed June 2013, traveled with friends
Helpful?
6 Thank Ben V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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555 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Any
English first
Great Yarmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 15, 2014

Quite, Calm, Good Food, Clean and Luxury Caravan.
The customer care here is brilliant, all the staff smile, and will help you out.
Lots of great places to visit and we love Cornwall,
See you again later this year.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Joyce L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falmouth, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 1, 2013

Stayed here for 3 nights end of October two adults two teenagers, caravan 57 the paddock was amazing .....lovely and clean very modern couldn't have asked for better.had a meal in the on site restaurant the first night wasn't very good so didn't eat there again. The bar area was nice very relaxing , prices at the bar no higher than a pub. Didn't see the children's entertainment ......had a funny comedian on one night....the rest of the nights didn't stay for the entertainment as it was only the resident entertainers and although they worked hard the standard wasn't great. Would stay here again for a short break .

Room Tip: Caravan 57 in the paddock
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Michswans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 26, 2013 via mobile

Arrived early to check in and jess the recepionest was so lovely and friendly, we checked in straight away. Stayed in the paddok 69 as we had a dog, was scared about the caravan as there was 6 of us but caravan was lovely and big. Went to the club house for food and drinks. A bit pricey but guess that's normal for holiday parks. The shop didn't have much stock in there freezer that was the only downfall. All staff were friendly. We all enjoyed our stay and want to come back next year

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lozzie321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leigh-on Sea, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 7, 2013

I have just come back from a mini break in Newquay with my girlfriends. We stayed in the Parkdean Newquay ( Sun newspaper holidays promotion) and were very impressed. None of us had ever stayed in a mobile home before and were not expected much but were greeted with a very clean, modern place to stay, with a massive TV!
The location was perfect for us as we didn't intend on spending too much time at the park as all the entertainment and swimming pools had shut down for the season but with it being only 3 miles from the town centre it didn't matter and was ideal.
The park was quiet and tidy and the staff were very attentive, our fridge wasn't working and by the time we came back they had sorted it. The check in/check out was the easiest thing I have ever done! Even though we arrived at 10pm we were still given our keys hassle free. We stayed in a mobile home that slept 6 ( there were 5 of us) and I think it was one of the newer ones, the living/dining room was spacious. One of the rooms did smell quite damp so wouldn't have wanted to stay there any longer than a weekend, I assume that is the nature of a mobile home? The bathroom was a high standard and the hot water didn't run out even after all of us had showered. I would recommend Parkdean for its location and value. Thank you!

Room Tip: It was very cold at night so take lots of blankets or pay for the upgrade to the heated mobile home
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Francesca G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2013

Just returned from our 3rd touring holiday this year at Newquay Holiday Park. As always the staff were very friendly. Toilet blocks spotless. Food in the restaurant excellent, tried breakfast, lunch and dinner - all very good! Touring pitches a good size with plenty of room for our awning and car and also able to sit out without feeling cramped. Definitely back next year and highly recommend to other people. Well done Parkdean

  • Stayed September 2013
    • Location
    • Cleanliness
Helpful?
1 Thank Cvcav123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 7, 2013

We have 3 boys of 6, 8 ,10 years, so altogether 5 in our family. We booked a 3 bedroom caravan with a 'new' label on their web site.
The Caravan was so nice. Spacious. Clean. Well Kept. Toilet/Bathroom is very clean and looks brand new too.
Central heating, Hot water - all included. Pillows, bed linen and duvets present. You have to take your own towels.
Kitchen equipments were hardly used.
The out side of the caravan was well maintained.
Staff-polite and friendly
you can take your car, just right next to the caravan.
Easy access to many other nearby attractions in NewQuay.
We loved our stay. We would definitely recommend this place to my friends.

Room Tip: Always go for a 'NEW' caravan when you book one.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roshithaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parkdean Newquay Holiday Park

Property: Parkdean Newquay Holiday Park
Address: Newquay | Cornwall, Newquay TR8 4HS, England
Location: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #23 of 78 Specialty Lodging in Newquay
Hotel Class:4 star — Parkdean Newquay Holiday Park 4*
Number of rooms: 8
Official Description (provided by the hotel):
There's nothing low key about Newquay! It's the UK's surf capital and the home of extreme activities such as mountain boarding and kitesurfing. It boasts 11 fantastic beaches including famous Fistral Beach, Mawgan Porth, Watergate Bay and Lusty Glaze plus all of Newquay's attractions, a brilliant zoo, great cafe's shops and bars... and a lovely peaceful holiday park in a country setting just three miles out of town. * Quiet country park setting with stunning views * Three miles from Newquay's beaches and attractions * Close to a huge choice of local beaches * Three outdoor pools with 200ft waterslide * Kids' club fun and adventure play ... more   less 
Also Known As:
Parkdean Newquay Holiday Park Hotel Newquay
Parkdean Newquay Holiday Park Cornwall

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