We arrived way too early at 9am...they do make it clear that you can't check in until 4pm. It was raining so not alot to do but just hang around which was hard with 2 babies in our party. If the weather is nice just go into Newquay for a few hours....which is only 10 minutes down the road!
The caravan was lovely, looked brand new. There was a slight issue with the sofa bed being broken but they fixed it straight away. Reception staff really couldn't do enough to help.
The on site swimming pool is a God send with the kids! It's small but does the job and the pool staff are really lovely and helpful.
Now the bad bits...If you have read other reviews about the on site restaurant being awful, believe me, they are all true!!! They need to sack every member of restaurant staff and start again with people who have a sense of customer service! They were so rude I don't know where to begin, the wait for food is beyond a joke and they really don't care! My advise would be to get a take away Pizza from there, somehow they can do them in 10 minutes and they are lovely! The onsite Fish & Chip shop is also a joke...totally under-staffed...40 minutes for a bag of chips we waited!
Anyway, another plus point is the on site shop, expensive but convienient and the staff are lovely!
If you are doing a shop when you get there DON'T go to Morrisons! Always packed in peak summer and way too expensive, just go next door to Aldi...bargin!
Don't expect too much from the entertainment on site! The kids shows are good for the little ones but the adults ones seem to be stuck in the 70's!!
All in all had an amazing time! Would stay again.
- Official Description (provided by the hotel):
- Stunning scenery, tranquil lakes and acres of family fun!There's no better place to escape for a family holiday or short break than wonderful White Acres. Set in glorious rolling countryside, with 13 peaceful lakes, it's perfect for quiet picnics, feeding the ducks and enjoying a spot of fishing. But that's only the start! This amazing park also boasts a heated indoor pool, and adventure play galleon, active kids' clubs and some tasty places to eat. And all just 5 short miles from the lively resort of Newquay with its world-class urfing beaches and awesome attractions. * Set in 184 acres of glorious rolling countryside * 13 tranquil coarse fishing lakes * Close to Newquay's beaches and attractions * Lively family entertainment every night * Spacious lakeside lodges ... more less
- Also Known As:
- White Acres Holiday Park Hotel Newquay
- Parkdean - White Acres Holiday Park Newquay, Cornwall