I never appreciated the fact that such a lovely place existed in the UK. Overall it was the location which enhanced the Hotel & Spa stay we had for my 35th birthday. A five hour drive from London well worth the trip. I can easily see myself coming here again.
The hotel is located at a fantastic location where you can enjoy the view and take very scenic walks down the cliffs. The golf course is located right next to the beach. It was so refreshing taking a early morning walk beside the cliffs and take in that fresh sea breeze.
The hotel looked slightly ageing from the outside but once inside, feels a much more modern place. All the staff was extremely friendly and was courteous all the way through. We had a top floor balcony room which had the beach view. The room itself is not that big at all however the bathroom was spacious with a huge free standing bath tub to just lie in and relax. You can even enjoy the view while taking a bath as it is situated right next to a large patio door facing the beach.
The overall cleanliness is very good but in certain areas of the hotel (fair to say areas that you wouldn't normally go to anyway) were not so but that did not bother neither of us at all.
The Spa is not very big however it was well designed and had a new look feel to it. The treatments was fine but nothing special to shout out about compared to the treatments we had in other Spas but it was the overall facility that was nice. Nice swimming pool and Sauna/Steam areas with changing facilities right next to the pool.
Food looked beautiful and the breakfast was very nice, nothing to fault there especially when we had a package which entitled us to a 3 course dinner and we can choose practically anything from the menu regardless of the pricing. Again the staff was friendly but I would say the manager (Matthew) was too friendly for his own good which led to fair bit of delay when the restaurant got very busy. Either his staff was very new or he wanted a personal touch on every table or maybe he just had poor delegation skills?? no idea but he was killing himself by tending to every table with the meet and greet, menu explanation, bringing/clearing the plates, handling the bill etc etc! It looked like his waiters had a cushy job! hahah...good intentions but it did lead to some delays (eg it took about 25mins to get the bill from asking) but again, that did not bother us too much.
Would I stay here again? With those views and the competitive costs and location....Yes I think I can see myself staying here again.
- Official Description (provided by the hotel):
- Directly overlooking Fistral Beach, we are officially the highest rated 4 star Hotel in Newquay. Our award winning Fistral Spa is also the highest rated Spa in Cornwall on Tripadvisor. We are a fun, stylish and contemporary hotel with excellent rooms, food, facilities and service. But enough of our corporate blurb, just read our reviews, decide for yourself, then check in and chill out here at Fistral Beach Hotel and Spa. ... more less
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- Also Known As:
- Bay Hotel Newquay
- Fistral Beach Hotel And Spa Newquay, Cornwall