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“A memorable 35th Birthday”

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Fistral Beach Hotel and Spa
Ranked #3 of 37 Hotels in Newquay
Certificate of Excellence
GreenLeadersSilver level
London
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A memorable 35th Birthday”
Reviewed May 7, 2014

I never appreciated the fact that such a lovely place existed in the UK. Overall it was the location which enhanced the Hotel & Spa stay we had for my 35th birthday. A five hour drive from London well worth the trip. I can easily see myself coming here again.

The hotel is located at a fantastic location where you can enjoy the view and take very scenic walks down the cliffs. The golf course is located right next to the beach. It was so refreshing taking a early morning walk beside the cliffs and take in that fresh sea breeze.

HOTEL
The hotel looked slightly ageing from the outside but once inside, feels a much more modern place. All the staff was extremely friendly and was courteous all the way through. We had a top floor balcony room which had the beach view. The room itself is not that big at all however the bathroom was spacious with a huge free standing bath tub to just lie in and relax. You can even enjoy the view while taking a bath as it is situated right next to a large patio door facing the beach.

The overall cleanliness is very good but in certain areas of the hotel (fair to say areas that you wouldn't normally go to anyway) were not so but that did not bother neither of us at all.

SPA
The Spa is not very big however it was well designed and had a new look feel to it. The treatments was fine but nothing special to shout out about compared to the treatments we had in other Spas but it was the overall facility that was nice. Nice swimming pool and Sauna/Steam areas with changing facilities right next to the pool.

Restaurant (Dinner/Breakfast)
Food looked beautiful and the breakfast was very nice, nothing to fault there especially when we had a package which entitled us to a 3 course dinner and we can choose practically anything from the menu regardless of the pricing. Again the staff was friendly but I would say the manager (Matthew) was too friendly for his own good which led to fair bit of delay when the restaurant got very busy. Either his staff was very new or he wanted a personal touch on every table or maybe he just had poor delegation skills?? no idea but he was killing himself by tending to every table with the meet and greet, menu explanation, bringing/clearing the plates, handling the bill etc etc! It looked like his waiters had a cushy job! hahah...good intentions but it did lead to some delays (eg it took about 25mins to get the bill from asking) but again, that did not bother us too much.

Final conclusion
Would I stay here again? With those views and the competitive costs and location....Yes I think I can see myself staying here again.

Room Tip: TIP: Do yourself a favour and pay the extra cost to get a beach facing room (even better a balcony r...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank X-Cile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, May 11, 2014
Dear X-Cile

Thank you for your review. All feedback both positive and negative is appreciated. I am pleased that overall you enjoyed yourself and that you would return in the future.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (618)
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English first
London, England, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 6, 2014 via mobile

Managed to bag a deal on this lovely hotel. Included £100 towards bar and spa bill. Amazing views over the bay during one of the biggest storms the area has seen. Restaurant was decent, breakfasts excellent. Could easily get into the habit of afternoon swims in the spa pool. Went there for a quiet break, hoping for a place to relax and would not have needed to leave the hotel all weekend if we had wanted that. Might return next year

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, May 11, 2014
Dear Paul K

Thank you for taking the time to share you experience of staying with us with others on trip advisor. I hope that we do have the opportunity to welcome you back in the future.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manchester
Level 3 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed May 5, 2014

I chose the hotel because of the swimming pool, and the fact that I like a decent swim. I was a solo traveller away on business. I was made to feel really welcome, and the staff were exceptionally friendly without being too intrusive. They can not do enough for you. The sea view was amazing. I only had bar meals because I was alone, but the quality of the food was not disappointing. I was not drawn to the restaurant. It did not look as welcoming as the rest of the place, but that is just a personal opinion. I might have felt differently if I was not alone. The place is decorated to a high standard and is exceptionally clean. I shall be returning in July for leisure next time.

Room Tip: I was upgraded for free. I was lucky.
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rosiegibs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, May 11, 2014
Dear Rosie Gibs

Thank you for taking the time to review your stay with us. It is great to read that you enjoyed yourself so much (even thought you were working) and we look forward to welcoming you back in July for a more relaxing break.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level 4 Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 4, 2014

just returned from a night at this fantastic hotel - beautiful rooms and lovely spa area. my husband had a massage and said he can't wait to return for another one! The evening meal was exceptional and the breakfast was varied. All the staff made you feel at home and I particulary like the use of spa products in the toilet areas and the fact that the staff couldn't do enough for you, we will definitely recommend this to our friends and will be back soon

Room Tip: sea view for preference
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kimkimkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, May 11, 2014
Dear Wayhey

Thank you for your review. I am pleased that you enjoyed your stay so much and we look forward to welcoming you back in the future.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed April 30, 2014 via mobile

Stayed here for business. The hotel is in a fab location overlooking the beach - fab to eat dinner and breakfast overlooking the ocean. I had a sea view which was lovely and spacious. The room was a little tired in place - think the place could do with a little touch up - nothing major though. Dinner was OK - nothing spectacular for the price (had special menu) but breakfast was lovely the following day (homemade pancakes). The staff were very attentive. Would recommend if you are looking to stay on fistral beach if you can get a good deal.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LouiseandNick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, May 11, 2014
Dear Louise and Nick

Thank you for taking the time to review the hotel and your stay with us and thank you for your recommendations.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed April 25, 2014 via mobile

We did an overnight and invited some friends to a meal in the restaurant. We will come again for a longer stay. Friendly staff and great facilities. We had a top floor room with balcony most excellent. Food also very good.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, May 11, 2014
Dear Terry

Thank you for your review. I am pleased you enjoyed your stay with us and we look forward to welcoming you back in the future for a longer visit. Remember to let us know that you have stayed before as you are now part of our loyalty club and this entitles you to special offers.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Retford, United Kingdom
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 22, 2014

The hotel is well furbished with up to date decor, fixtures and fittings, in both general areas, as well as the bedrooms.
The staff at reception and in the food/bar areas were very helpful
The location was fantastic overlooking Fistral Beach, and ideally situated for access to the beach, or walking along the cliff top, to the next bay. The deck area at the front is great in the sunshine overlooking the sea and beach.
The free parking was a bonus, as we gather that some hotels charge for parkinng - this place doesn't and you can even reserve your own place.

Room Tip: Sea view rooms are fantastic for the view. Rooms at the rear are still well appointed, but take care...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fistral_Beach_Hotel, General Manager at Fistral Beach Hotel and Spa, responded to this review, May 11, 2014
Dear Ian

Thank you for your review. I am pleased you enjoyed your stay and that you managed to make the most of the lovely decking that we have here. I hope we are able to welcome you back in the future.

Kind Regards

Becky Higginson (General Manager) and the team at The Fistral Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fistral Beach Hotel and Spa

Property: Fistral Beach Hotel and Spa
Address: Fistral Beach Esplanade Road, Newquay TR7 1PT, England (Formerly The Bay Hotel)
Phone Number:
Location: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Newquay
#1 Green Hotel in Newquay
#2 On the Beach Hotel in Newquay
#2 Spa Hotel in Newquay
#2 Business Hotel in Newquay
#10 Family Hotel in Newquay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fistral Beach Hotel and Spa 4*
Number of rooms: 71
Official Description (provided by the hotel):
Directly overlooking Fistral Beach, we are officially the highest rated 4 star Hotel in Newquay. Our award winning Fistral Spa is also the highest rated Spa in Cornwall on Tripadvisor. We are a fun, stylish and contemporary hotel with excellent rooms, food, facilities and service. But enough of our corporate blurb, just read our reviews, decide for yourself, then check in and chill out here at Fistral Beach Hotel and Spa. ... more   less 
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Also Known As:
Bay Hotel Newquay
Fistral Beach Hotel And Spa Newquay, Cornwall

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