My wife and I stayed here on 29th and 30th Dec 2013. It was our 1st visit to this hotel.
We booked an inclusive deal which included a balcony sea view room, (room 315) a full body massage in the spa treatment area, 3 course a la carte evening meal and breakfast.
The staff at the check in desk set the standard for customer care and this exceptionally high standard was maintained by all staff in all areas of the hotel. Without a single exception, ALL staff were extremely helpful and friendly. Nothing was too much trouble and always with a smile.
Room was modern, very well equipped and immaculately clean. ( with an amazing view of Fistral beach ) - Then we set off for our spa massage treatment where we were met by some of the spa team who were once again fabulously accommodating, they explained the procedure fully to us and led us to the relaxation area prior to our massage treatment - this once again was carried out by extremely friendly, caring and professional staff where my wife and I enjoyed a fantastically relaxing treatment.
Next up was our evening meal, where the friendly, helpful and attentive staff theme continued, food was top notch, all courses were cooked and / or presented to an exceptionally high standard and with the setting of the wonderful view of Fistral beach from all tables the experience was absolutely fabulous.
We then enjoyed a few drinks in the lounge bar area, once again "that view" dominated, and the staff as always were extremely friendly and accommodating.
Breakfast once again was faultless ( attentive and friendly staff) generous choice of continental breakfast foods, fruits, yoghurts, fruit juices etc and a very impressive cooked menu.
Words are hard to find that adequately describe our overall experience of our 1st visit to this hotel.
There was only one negative - that our break had to end !!!
Thank you Fistral Bay Hotel and staff for a truly memorable break -- we will return.
- Official Description (provided by the hotel):
- Directly overlooking Fistral Beach, we are officially the highest rated 4 star Hotel in Newquay. Our award winning Fistral Spa is also the highest rated Spa in Cornwall on Tripadvisor. We are a fun, stylish and contemporary hotel with excellent rooms, food, facilities and service. But enough of our corporate blurb, just read our reviews, decide for yourself, then check in and chill out here at Fistral Beach Hotel and Spa. ... more less
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- Also Known As:
- Bay Hotel Newquay
- Fistral Beach Hotel And Spa Newquay, Cornwall