I have enjoyed this site for a number of years bit this year I haven't 'rebooked .... am sorry guys .... what a let down.!!!!!.... the food in the restaurant was awful ... and we tried it on 5 separate occasions ..... 1st of all who serves an ice cold fish wrap???? ..... secondly a chef ... who on occasions they had to send out a search party for!.... cant even cook chips .. even frozen ones... my children got there and they were still freezing in the middle.... basics guys ..... poor Sarah behind the bar ... alone may I add ... had to not only serve on the bar but was also the pot wash.(why with a chef so rubbish he should have washed his own pots) she was waitress the glass collector which at times was impossible for her has she was sorting out the chefs mess ... no wondered the wait at the bar... 30 mins one day!!!! and there were 4 of us waiting as it was raining... lost revenue for parkdean
the entertainment was the worst it has ever been ... usually children's session which includes disco ....(brilliant for little kids and still is)... then adults session ... yeah right ... this year was extended kids session.... where was adult entertainment ???? it was our holiday too and in the past been great fun for adults...
teenagers get absolutely no entertainment at all ... none .... why not a hang out other than the arcade ... were by the way half of the machines didn't work and if they took your money you had to wait until morning office was open to sort .... the teenagers were a nightmare through boredom ... some managed to get drunk and some were violent security had to step in .... really ... on holiday ... if they weren't bored and had something or somewhere to go they wouldn't be as much trouble as they were this time.
some of the staff need to learn children like to poke fun .... however one of the staff went off crying and wouldn't come back out so they could apologise.... strap a pair on ... they were 13/12/11 and 8..... they ended up upset as they couldnt say sorry for upsetting him.... if the staff cannot entertain ... why employ? ....
the entertainment team were not as enthusiastic as they have been in the past ... and raining activities are none existent .
I loved this site in the past but when your paying 1700 for 2 weeks you expect to have more for your money than just a good caravan.
has parkdean lost its way.... this year I think a big massive yes!....
- Official Description (provided by the hotel):
- Tucked away in the gorgeous Ellenglaze Valley, and surrounded by sand dunes, it's the perfect summer retreat.Just a ten minute stroll from a beautiful beach, a short drive away from Newquay's exciting attractions, and a million miles from the hustle and bustle of everyday life. * Direct access to the coastal path from the park * Only 7 miles from Newquay's superb attractions * Heated outdoor pool with 300ft slide * Kids' club fun with Sid & Lizzie ... more less
- Also Known As:
- Holywell Bay Holiday Park Hotel Newquay
- Parkdean - Holywell Bay Holiday Park Newquay, Cornwall