A group of around 12 met up for a pre theatre meal (Lane theatre). We were in a bit of a hurry and to be fair, they produced our food in time but the food was very disappointing. I asked for a 12 oz rump steak and was asked how I'd like it cooked and rather optimistically I asked for 'medium rare' but somehow I just knew in advance that it was lost cause and of course as expected it arrived over cooked, tasteless and tough ! Look, it's not hard to get decent 'local' beef, in fact, there's a farm producing their own beef no further that 2 miles away. Friends adjacent to me also expressed their disappointment with their food but I can't speak for the others. I understand there's new management in place and I would have thought this would have been an ideal opportunity to revamp the dreary old fashioned menu. Little things also annoyed me, like I wasn't offered a steak knife nor mustard etc. I asked for some and it was supplied politely but it's all in the detail !!!
I know we arrived quite early, so I can't tell what it's like at 8ish but at 6.30 it just felt soulless and unloved.
It's tough for the pub industry right now but the Quintrell inn is in a prime spot will generous parking, so why don't the management sit down and think hard as to how they can up their game to become a pub that people say "have you been to the "quint" recently, it's under new management and the foods great and perfect for families with kids" etc etc.....sadly this isn't the case !
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