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Sands Resort Hotel & Spa
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Reviews (1,059)
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Reviewed April 7, 2014

really great stay, lots to keep toddlers entertained. long weekend out of season. huge room with seperate bunk beds for kids. The listening service for kids was a nice addition. Great breakfasts. Soft play rooms came in very handy for rainy day. Good pool. Good location. Very friendly and helpful staff. Would definitely recommend for anyone with kids.

Room Tip: a few stairs to manage, ok for us with one toddler, ask staff fo advice
  • Stayed: March 2014, traveled with family
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Thank KieranSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2014

We have recently come back from a wonderful week at the Sands with our two kids aged 3 and almost 6.We originally booked for 6 nights but enjoyed it so much we stayed 1 more.

Our room, 66 (includes 65 & 64) was an apartment suite and was very comfortable with a superking bed for us and a decent size twin room for the kids plus 2 ensuites and a living room with room enough to sit/play. The room was actually nicer than the photos and was spotlessly clean and had a lovely sea view.

From our arrival to our departure the service we received was fantastic - all the staff were friendly and helpful especially the staff at front desk who were always ready to help with a smile. We were very impressed.

The play room is a little dark but is very clean and the kids loved the toys and soft play. They also really enjoyed the evening activities in particular circus skills which we all enjoyed. The pool was clean and warm - my only complaint is it would be great to have 2 more more shower heads in the communal showers (big space but only 1 shower). We also enjoyed the outdoor play areas - the sandpit, maze etc.

Food was also good. Breakfast was fine - a good selection, not exceptional but decent - but the adults evening meals were delicious and amazing value (we were DB&B but even at £22 it was good value). My husband and I like our food and have high standards and we were so surprised by the quality of the food - it really was a highlight of the trip. Since we got back we went to a Michelin starred pub and thought the food wasn't any better than the Sands despite one course costing the same as 3. It really is that good and there wasn't a canteen feel at night. We could have done with some variation in background music though! The service at dinner was very good too and so friendly (thank you Sue, Chloe and Lilly). The kids food wasn't quite the same standard but fresh and tasty and my kids were very happy (the turkey pie was delicious).

We did use the baby listening (after checking it out first) and felt comfortable with it. It is all one building and all but the main door are locked after 7pm (and always someone on reception).

We did go on a quiet week so I don't know what it would be like high season but we would not hesitate to go back. A very relaxing stay - it is hard to find a holiday that feels like a holiday when you have small kids but this did and we loved it. Thank you!

Room Tip: Rooms on the top floor are quietest. We loved the apartment suite as we had more space and it meant that we didn't need to leave via the kids room.
  • Stayed: April 2014, traveled with family
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Thank Tulip74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2014

What a lovely hotel that offers a warm and friendly welcome. We were using the hotel for business over 2 days and although we were not staying there the staff made sure we had everything we needed. Food and drinks were to a high standard and very enjoyable. Special mention has to go to Martin on Reception, outstanding customer service. Will definitely recommend

  • Stayed: March 2014, traveled on business
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1  Thank Jill352510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2014

I had the pleasure of staying at the Sands Resort last September with my husband, in-laws and two young step-children (4 &6).

The thing that I loved most about the Sands was how it is truly a hotel for everyone. They have a wonderful dining room that has multi-course dinners, with different seating times and areas for kids, kids dining with their parents and adults without kids. It keeps everyone happy. The food was fantastic and although they have special menus for kids, the kids are treated like little adults, with their own proper place settings and multiple courses. It really makes kids rise to the occasion and behave at the dinner table. It was great to see!

The rooms are spacious and we had an amazing ocean view from our bed, with the kids having their own room in the back. The kids even had their own bathroom sink that was their size. Great touch! It was comfortable and elegantly appointed.

The Sands has a wonderful indoor pool and a huge outdoor play area with zip lines, a garden maze and a bouncy castle.

The resort is just a short drive from the beach and several attractions, including Dairyland, which we loved.

The staff is fantastic. This is the place to vacation in Cornwall and I hope that we will return in the future.

Like my Review? Check out my blog!

  • Stayed: September 2013, traveled with family
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Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2014

We stayed for an extended weekend, out of season, very comfortable, excellent pool. Food was superb, well cooked, sensible portions, more local beers on the pump rather than bottled would be a good advert for St Austell Breweries.

  • Stayed: February 2014, traveled as a couple
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1  Thank MartinHeal1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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