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“Good for families”

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Sands Resort Hotel & Spa
Ranked #3 of 38 Hotels in Newquay
Certificate of Excellence
Berkshire, UK
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good for families”
Reviewed July 19, 2013

We've just returned from a short stay at this hotel and would give an overall rating of 3.5.

Pros
Very child friendly - lots to keep children entertained - clubs, play areas etc
Suites with a separate joining room for children to sleep in
Fridge in the room which was helpful to keep milk in
Food was very good, we particularly enjoyed the dinner on the 2 occasions we dined at the hotel
Ample parking
Great location near Porth beach
Lovely spa - enjoyed some wonderful treatments & the prices were very reasonable

Cons
Our bedroom could have been cleaner - we found what appeared to be dog hairs in our room - rooms would benefit from a deep clean more often
Rooms are reasonably modern, but not as luxurious as perhaps you would expect for the price you pay

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reviewer32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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986 reviews from our community

Traveler rating
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    20
    5
See reviews for
700
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17
32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Rome, Italy
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 16, 2013

Pros:
Staff absolutely fantastic. Young well educated people with good sense of customer service.
Many things for kids to play (i have twin boys, 5 yrs).
Free wetsuits and body boards for hire.
Fantastic sea and sunset view.

Cons:
General quality is 3 stars. Website makes you think 4, but its definitely 3.
Food not that good... I had breakfast and dinner included. Don't go for the dinner...
Tennis/Golf: you need to pay for your balls. Not cheap.
Many parts of the hotel smell bad...
Wifi not included in all rooms (not even paying for it...).

Stayed July 2013, traveled with family
Helpful?
1 Thank P T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stevenage, United Kingdom
1 review
Reviewed July 15, 2013

once again we return back to the sands resort hotel with our 2 and 4 yr old boys.....this year we had such great weather which just makes the stay at sands even more fantastic....the kids love the friendly hotel and the local beaches are wonderful....we will be back (again)....

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moira, Northern Ireland
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed July 14, 2013

We have just returned from the most fantastic one week stay at Sands Resort and Spa! If you have young children this hotel is a must! The facilities for adults (swimming pool, spa, first class restaurant, baby listening service, crèche, nine hole golf course, tennis court, evening entertainment etc.) and for children (indoor and outdoor swimming pool, bouncy castles, junior tennis and putting green, games room, evening entertainment every night, two playgrounds etc.) are second to none! It is impossible to get bored here! Overall, the attention to detail and the customer service are first class. Nothing is a problem and every member of staff was attentive, polite and truly first- class. We stayed in a sea front suite and the view of Porth Beach was outstanding..... We are already planning our next trip to sands... and I can't wait!!

Room Tip: I would recommend a sea front suite. We had a separate room for the baby with baby monitoring servic...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gillianwhiteside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burton, United Kingdom
1 review
Reviewed July 13, 2013

We really enjoyed our stay - very friendly welcome and throughout the staff were always able to provide just the right approach. The food exceeded our expectations and our 14 month old daughter greatly enjoyed the children's tea. Our comfortable room had all we needed and again was excellent. We were able to relax and visit world-class beaches only a stones throw away. We highly recommend this to other families with young children - a stunningly good option.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jon w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 11, 2013

The management of Sands know their market and cater for their needs extremely well. They seem to have thought of everything you could possibly want or need, with an excellent attention to detail. The play facilities & kids clubs are well thought out and my 3 yr old had the time of his life at Sands. The food was surprisingly good and the lobby & bars are very pleasant.
It may seem picky and we did have a great time at Sands but I would say is that with a little effort there could be more of a luxurious feel probably appreciated by Mum & Dad. The pressure in the shower was very low and the towels provided could be bigger. I found the mattress quite hard and spent most of the week longing for my own. (Inexpensive towels & mattresses abound at Ikea)
The hotel website is a slick production showing (obviously) the very best side of the hotel. I would warn you that from the outside it is not particularly attractive and I was pretty taken aback on arrival. Once we actually got into the room I was happy enough but the common staircases and corridors have quite a retro (not in a trendy way!) feel.
Overall a super hotel for small kids, the most relaxing & family friendly hotel we have stayed at in the 3 years.

Room Tip: Sea view family suites overlook the sea but also a road. Not busy at night but noisy enough during t...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kingsriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carstairs village
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 9, 2013

I have just returned from a superb week at sands, my wife and I and our 7 and 5year old kids, this has to the most family friendly hotel we have ever stayed at. The facilities for the kids were aplenty and kept the kids busy and active. The hotel is a great base for visiting Newquay and area with some of the nicest beaches and greatest views I have experienced. The food at the hotel is to a very good standard and the kids ate a 3course meal every night. The staff were all very helpful and we will definitely be returning next summer as we feel there is no need to travel abroad when there is a place like sands here in the UK.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leahsam09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sands Resort Hotel & Spa

Property: Sands Resort Hotel & Spa
Address: Watergate Road, Newquay TR7 3LX, England
Phone Number:
Location: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Newquay
#3 Spa Hotel in Newquay
#4 Family Hotel in Newquay
#5 Business Hotel in Newquay
#12 Romantic Hotel in Newquay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sands Resort Hotel & Spa 3*
Number of rooms: 70
Official Description (provided by the hotel):
Sands Resort Hotel & Spa overlooks the Atlantic ocean to the west and countryside to the east. The hotel offers a range of free sports facilities and children's clubs as well as a beauty spa, two pools and a gym. Most suites have separate sleeping areas for children and are in a contemporary design. A free baby listening service is also available.In 2016 Sands Resort Hotel & Spa was voted to be amongst the Best 10 Family Hotels in the UK ranking 5th in the TripAdvisor Travellers' Choice Awards. ... more   less 
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Also Known As:
Sands Resort Hotel And Spa
Sands Hotel Newquay
Sands Hotel Porth
Sands Resort Hotel & Spa Newquay, Cornwall

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