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“Another lovely stay.”

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Great Western Hotel
Ranked #11 of 38 Hotels in Newquay
Cheshire
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Another lovely stay.”
5 of 5 bubbles Reviewed February 12, 2011

Lovely hotel with lots of character. Staff are brilliant. Reception staff are so helpful and friendly. Housekeeping staff were spot on. The room was always lovely and clean when we returned to our room. Always smiles, from all the hotel staff, which is what guests want!

Unfortunately, the TV did not work in the room we were allocated. Everyone was very apologetic and courteous and, as the problem couldn't be rectified, offered us an alternative room. We were also asked if we needed help to move. We hadn't unpacked, so it was not a problem. We were upgraded to another room, at no extra charge and were very comfortable for the whole of our stay. Very impressed with the level of customer service. Very prompt and efficient response.

Nice bar staff and eager to please. We had also paid for car parking and, because parking was awkward when the car park was full, we asked for a move. We were immediately moved to a more convenient space. Top marks!

Have been to this hotel before and know that the service will always be good. Would recommend this hotel unreservedly.

  • Stayed February 2011, traveled as a couple
    • Value
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Helpful?
1 Thank CheshireBeachbums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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803 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Reading, United Kingdom
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed February 6, 2011

We stayed here on 3rd & 4th Feb. It was a great deal. £29 per double room per night, without breakfast. They charge 7.95 for breakfast but there's a nice cafe at the train station (just over the road) which does good food at half the price. The hotel is a bit dated, but does the job. Room was ok, bathroom dated. It seems that they've refurbished the main reception bar area but not the rooms. As a cheap stop over, it does what the cost suggests.

  • Stayed February 2011
    • Value
    • Location
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    • Service
Helpful?
Thank Earl_of_Highcliffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 23, 2011

Well where do you start, having been sceptical about Newquay and its reputation as a booze capital what a surpirse I found.
The Great Western is just an absolute little gem, far enough away from Newquay town Centre (10minute walk) but close enough to everything to really be able to relax. The Hotel itself was obviously a fantastic hotel in the 50s, and keeping still some of that charm with modern refurbishment has excelled in itself to produce a real touch of class.
The staff and service was second to none and still keeps that pubish charm with hotel professionalism.
Although we were away visiting local businesses, I would definately come back in the off season to make the most of what a lovely place Newquay is.
Thank you again to all at the Great Western.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank PaulCouldwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed December 8, 2010

+ The hotel itself is fantastic, with the referb it looked really nice. And very central in Newquay. Had AMAZING views.
- The staff (receptionists) were unbelievably rude and not helpful at all !! the ruined my stay to be honest or i would be giving the hotel a much higher mark.
The room i stayed in was very old and warn and nothing like the photos shown. When i walked past other rooms open for cleaning next door and all up my hall in the hotel, they was very modern and clean.
+ The only plus point for this hotel is, the cleaning staff are lovely and are the only friendly staff i came across.

  • Stayed November 2010, traveled on business
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    • Cleanliness
    • Service
Helpful?
Thank Steph1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truro, United Kingdom
1 review
4 of 5 bubbles Reviewed November 30, 2010

I booked a room for 2 of us on laterooms.com and it really was a late booking. Booked at 2240 hours on november 28th and we were checked in at 1500 hours on the 29th. Staff were friendly and the lady on reception seemed cheery enough. We were offered parking for £5 but me being a tight wad i decided to park on the back road. We were given a room to the front of the hotel over looking the car park and bus stop but we didn't hear a thing as the windows are sturdy. The furniture in the room was dated but hey who cares. I dont wanna unload my overnight case in a new generic chest of drawers. The bed was really comfy and the room was warm and secure. The bathroom again seemed dated but i believe some modernisation is taking place throughout the hotel so maybe room 105's will come. We could hear the blokes tv through the walls but again who cares. we dont all have the hearing of a nosey neighbour.
We were within 1/4 mile of the main town and walked around to find a nice place to eat.
We found one and walked back to the ideally located Great Western Hotel.
I know Newquay can be a pain in the backside in season (i drive a bus in and around the place) but out of season everything feels right. No rip off for those wanting to seek out a good time.
A great value, friendly and just right hotel.

  • Stayed November 2010, traveled as a couple
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Helpful?
Thank mr_bump_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed October 8, 2010

We were little bit worried about this town's reputation but we chose the best month and a midweek for this visit and throughly enjoyed ourselves. I was especially impressed when we arrived to find that a reserved notice in our name was ready and waiting for us as so many hotels don't always take note of special requirements. The hotel is situated on the cliffside of the road and this offered a magnificient view of the beaches from the terrace and the beer garden or if you are lucky enough to get a sea view room. We settled for a value room which was at the side of the hotel and although on the small side it still offered all the facilities that is required these days from a hotel (tea & coffee facilities, television, hairdryer and en suite). Downside, hotel a little dated & tired.
We did not eat in the hotel mainly because there was a Wetherspoons just 5 minutes away and as committed spoonies, we know our favourites that Wetherspoons offer.
There was a bus stop right outside the hotel with buses that took you all over Cornwell so the car stayed behind and we just enjoyed the scenery from the top of a double decker.

  • Stayed October 2010, traveled as a couple
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Helpful?
1 Thank PortsmouthPensioner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
1 review
4 of 5 bubbles Reviewed September 24, 2010

stopped in a premium family sea view room, lovely and cosy great view didnt want to go home , had tea down staires on the evening , was great all fresh ok prices , staff were realy friendly will be back next year xx

  • Stayed September 2010, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank denisej1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Great Western Hotel

Property: Great Western Hotel
Address: Cliff Road | Narrowcliff, Newquay TR7 2NE, England
Location: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Newquay
#15 Romantic Hotel in Newquay
#16 Family Hotel in Newquay
Price Range (Based on Average Rates): $
Hotel Class:3 star — Great Western Hotel 3*
Number of rooms: 64
Official Description (provided by the hotel):
The 3 star Great Western Hotel in Newquay is a perfect spot to stay, eat and drink on Cornwall’s breathtaking Atlantic coastline. Set in the heart of Newquay, with a superb sea view, clifftop garden and terrace and only a few steps from the golden sandy beach and the sea, the Great Western Hotel offers some of the best value accommodation* in Newquay for relaxation, informality and comfort. Steam, the Hotel bar and restaurant, offers the best in informal dining and socialising throughout the day and into the evening, with a menu of locally sourced dishes which blend Cornwall with the Mediterranean. All the food is freshly prepared and locally sourced where possible while the well stocked and stylish bar offers a full range of drinks. For a weekend break or a holiday in Newquay, The Great Western Hotel offers a great seaside location to enjoy your time in Cornwall. ... more   less 
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Also Known As:
Great Western Hotel Newquay, Cornwall
Great Western Newquay
Hotel Great Western

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