Lovely hotel with lots of character. Staff are brilliant. Reception staff are so helpful and friendly. Housekeeping staff were spot on. The room was always lovely and clean when we returned to our room. Always smiles, from all the hotel staff, which is what guests want!
Unfortunately, the TV did not work in the room we were allocated. Everyone was very apologetic and courteous and, as the problem couldn't be rectified, offered us an alternative room. We were also asked if we needed help to move. We hadn't unpacked, so it was not a problem. We were upgraded to another room, at no extra charge and were very comfortable for the whole of our stay. Very impressed with the level of customer service. Very prompt and efficient response.
Nice bar staff and eager to please. We had also paid for car parking and, because parking was awkward when the car park was full, we asked for a move. We were immediately moved to a more convenient space. Top marks!
Have been to this hotel before and know that the service will always be good. Would recommend this hotel unreservedly.
- Official Description (provided by the hotel):
- The 3 star Great Western Hotel in Newquay is a perfect spot to stay, eat and drink on Cornwall’s breathtaking Atlantic coastline. Set in the heart of Newquay, with a superb sea view, clifftop garden and terrace and only a few steps from the golden sandy beach and the sea, the Great Western Hotel offers some of the best value accommodation* in Newquay for relaxation, informality and comfort. Steam, the Hotel bar and restaurant, offers the best in informal dining and socialising throughout the day and into the evening, with a menu of locally sourced dishes which blend Cornwall with the Mediterranean. All the food is freshly prepared and locally sourced where possible while the well stocked and stylish bar offers a full range of drinks. For a weekend break or a holiday in Newquay, The Great Western Hotel offers a great seaside location to enjoy your time in Cornwall. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, TripOnline SA, Hotwire, Expedia and HotelQuickly so you can book your Great Western Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Great Western Hotel Newquay, Cornwall
- Great Western Newquay
- Hotel Great Western