Booked a three night stay but left next morning what a disappointment, many people give this hotel a high rating, all I can say is they must be easy to please or blind! We booked 2 rooms 109 and 107 the décor is really not very nice, there were nail heads sticking out from the woodwork in places and the décor and furniture was very dated and worn, the wardrobe was dirty, the on-suite was ok the bath was stained the shower head missing but it appeared clean.
The other room our two sons stayed in was also in similar poor condition.
The main entrance is quite grand and the public lounge is ok but dated the views are lovely of the estuary. You cant help but notice parts of the building are quite clearly neglected, gave us the opinion that no money was being spent in on the premises. Didn't fancy the swim pools, though they looked ok.
We stayed b&b and breakfast was poor, dirty cups, cutlery and table clothes had stains on from night before, staff were courteous but some looked a little tardy. Poor selection for continental breakfast cereals in big open steel bowls hygene came to mind, it was just a bit naff, no meats or cheeses or fresh fruit. Cooked breakfast was cheap, one sausage beans one egg one bacon one greasy hash brown tasteless. Was not the worst but could be a lot nicer.
In general with a lot of work this could be a very nice hotel with lovely views, but it desperately needs tlc and a lot of updating, We don't expect 5* but it is not cheap and parts were dirty, staff try hard but some have no idea. Duty manager refused to come and speak to us as he was busy in the dining room? Sums it all up. The reception staff try hard and are very courteous, the night receptionist didn't know what time breakfast was served on Sundays.
In all avoid this hotel unless your really not too fussed about standards and cleanliness.
- Official Description (provided by the hotel):
- Overlooking the Gannel Estuary and Crantock beach, Hotel California a 3* listed hotel is just a 5 minute walk from Newquay’s famous Fistral Beach & Vibrant town centre packed with some of England's best bars, restaurants & Nightclubs. There are 2 swimming pools, sauna, games room, Solarium, Hairdresser and free parking. The hotel also has a 4-lane bowling alley, squash court, table tennis and snooker and pool tables.Guests can relax with a drink and enjoy the sun terrace, or sit down for a candle lit dinner in our restaurant with views over rolling countryside, the Gannel estuary and Crantock beach.Away from the town centre, Hotel California’s peaceful rooms each feature a TV, complimentary tea & coffee facilities, Direct dial phone, Trouser press & Hair dryer. ... more less
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- Also Known As:
- California Hotel Newquay
- Hotel California Newquay, Cornwall