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“sea view double room” 4 of 5 bubbles
Review of The Esplanade Hotel

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The Esplanade Hotel
Ranked #5 of 38 Hotels in Newquay
Certificate of Excellence
Oxfordshire, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“sea view double room”
4 of 5 bubbles Reviewed July 8, 2014

room needed a little touching up here n there but clean apart from the carpet obvious stains wear and tear, toilet was right in front of the door made it hard to sit on and shut.
food fab, staff good,although house keeper did not understand English well had to go find someone else to help, parking reservation is a must absolutely now where to park,Bed was very comfortable and the sea view amazing, during the day a lot of work being done hammering ect and after our long journey it was a bit of a pain as we wanted a nap before meeting up with friends but this was not possible, but i would book again if no work going on.

Room Tip: make sure you book sea view and reserve a parking space at cost of 10 pounds
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank donnac7413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LauraCameron, Group Operations Manager at The Esplanade Hotel, responded to this review, July 12, 2014
Dear Donna,

Thank you for taking the time to write a review and I am pleased to see that overall you enjoyed your stay with us and we will be looking into the few areas that you have highlighted for improvement,

Hope to welcome you back again in the near future,

Kind Regards,

Laura and all the team at The Esplanade Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,269 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (356)
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scotland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 3, 2014

Well what can I say about this hotel? FAB U LOUS!! Staff are the most polite and accommodating we have come across. Special mention for Sarah in dining room, although every member of staff deserve a mention. We had a lovely large room although no seaview we had a lovely wee balcony where the sun shone all day. Housekeeping top class food superb service with a smile from everyone. We have stayed in 5 star accommodation that could learn from them. Nothing too much trouble and the girls on reception always cheered us with their smiley faces. The hotel boasts the best views from the large comfortable conservatory where we enjoyed some superb sunsets. If you are planning a trip to Newquay this hotel is a must. Thanks again to all the staff for making our first visit there so special, we will be back.

Room Tip: Although seaview would have been nice w were very happy at back of hotel.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nellie_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LauraCameron, Group Operations Manager at The Esplanade Hotel, responded to this review, July 12, 2014
Dear Nellie,

Thank you so much for taking the time to write a review, we were delighted to read your lovely comments and I have passed your comments onto all the team,

Hope to see you again soon,

Kind Regards,

Laura and all the team at The Esplanade Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staffordshire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 30, 2014

We stayed 1st -8th June. This was not our first stay here and will not be our last. We had a wonderful stay and cannot fault the hotel. All the staff are helpful and always very polite. The food was good and there is a good choice both at breakfast and dinner. Our room was clean and warm, with plenty of hot water and fluffy towels. The views are wonderful from the front of the hotel.We went for a much needed break and that is what we got. Thank you all at The Esplanade and hope to see you again soon.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank turboT52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LauraCameron, Group Operations Manager at The Esplanade Hotel, responded to this review, July 12, 2014
Dear TurboT

Thank you for a lovely review and it was a pleasure welcoming you back!

Hope to see you again soon for another much needed break,

Best Wishes,

Laura and all the team at The Esplanade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burnham-On-Sea, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed June 27, 2014

Stayed for one night and wished it was for more!! We were with a group from the W.I. in Somerset and had a great time. The front of the hotel has amazing views but sadly our room was not at the front. But we only slept in the room so it didn't really matter. The food was excellent, especially the breakfast. Plenty of choice and of good quality. The staff were friendly and cheerful. Our W.I. are hoping to return next year for longer than one night!! Look out Fistral Beach!!!

  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bren&Roy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LauraCameron, Group Operations Manager at The Esplanade Hotel, responded to this review, June 29, 2014
Dear Bren & Roy,

Thank you for your lovely review and we couldn't agree more, one night is not simply enough to enjoy Fistral - especially in this lovely sunny weather!

Hope to see you and all your group very soon!

Kind Regards,

Laura and all the team at The Esplanade Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 25, 2014

we recently stayed at The Esplanade and the stay exceeded our expectations. All the staff are really friendly and helpful. We enjoyed a lovely meal in the restaurant with wonderful views of Fistral Beach. The room we had also had the same view and we couldn't fault the room. It is a good walk into the town centre although the taxis are only £5 per trip. We would definately stay in this hotel again

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank D0naldandJacqueline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LauraCameron, Group Operations Manager at The Esplanade Hotel, responded to this review, June 29, 2014
Dear Donald and Jacqueline,

Thank you so much for taking the time to write such a lovely review, I was very pleased to see your kind comments about our team here at The Esplanade and I will ensure your comments are passed on,

Hope to see you again soon,

Laura and all the team at The Esplanade Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed June 24, 2014

We arrived at the hotel and were impressed by the sea front views. We had booked a family room but were placed at the rear of the hotel. With a one year old and luggage this was quite difficult with steps and numerous doors. We had dinner at the restaurant and this was quite standard, being vegetarian the menu was quite limited. Hearing a member of staff in the restaurant swearing wasn't a pleasant environment. We upgraded to a sea view room for the 2nd night and the view was amazing but the finish on the bathroom was very untidy and in some places dirty. The shower sinkhole appeared to be blocked so the water was gathering. A/c in the rooms would have been great due to the hot weather. The reception staff seemed nice and helpful and the hotel did give my wife a birthday card and chocolates upon arrival. I think the hotel is good but it could polish up a little and be a great hotel.

  • Stayed June 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sukhjinder G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LauraCameron, Group Operations Manager at The Esplanade Hotel, responded to this review, June 29, 2014
Dear Sukhjinder,

Thank you for taking the time to let us know your feedback, please rest assured that we will be looking into the points raised with a matter of urgency and thank you for bringing them to our attention,

We hope that we have the opportunity to welcome you back in the future,

Kind Regards,

Laura and all the team at The Esplanade Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed June 22, 2014

We stayed here for one night as a friend was hosing a birthday party from the hotel. Check-in was smooth and staff were friendly throughout. The room was clean and spacious and had all the amenities expected for the type of hotel. The bathroom was huge and the shower worked well. Toiletries were provided as were lovely big fluffy towels. We didn't book a seaview room, but we could still see the sea from our room and watch all the surfers out there in comfort. There was a good choice at breakfast and check-out was swift too. Only gripes were that not all of the windows opened and that the curtains didn't quite fit the windows so was awoken very early by bright sunlight, both of which we mentioned to staff on departure. All in all, a good value 3-star hotel at which i would happily stay again!

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Louisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma B, General Manager at The Esplanade Hotel, responded to this review, June 23, 2014
Hello Louisa
Thank you for your review and feedback. I am glad you enjoyed your friends birthday party and your stay. Thanks for making us aware about the windows we immediately acted upon this
Kind Regards
Gemma Barton and The Esplanade Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Esplanade Hotel

Property: The Esplanade Hotel
Address: Fistral Beach Esplanade Road, Newquay TR7 1PS, England
Phone Number:
Location: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Newquay
#8 Business Hotel in Newquay
#9 Romantic Hotel in Newquay
#13 Family Hotel in Newquay
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Esplanade Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Esplanade Hotel is a contemporary family-focused hotel overlooking the world-famous Fistral Beach in Newquay with stunning views from inside and out. The Hotel is more than just a place to sleep - it's a place where you can enjoy quality family holidays on the North Cornwall coast; from splashing about in the heated indoor pool and dining together in the informal family-friendly Ocean View Restaurant to exploring the indoor and outdoor play areas or chilling out in the reception lounge whilst soaking up the view and enjoying a coffee. The hotel is also home to the Quiksilver Surf School and all guests receive discounted surf lessons and equipment hire- the Esplanade Hotel really does have something for all the family! ... more   less 
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Also Known As:
Esplanade Hotel Newquay
The Esplanade Hotel Newquay, Cornwall

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