We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Its terrible so don't bother!”
Review of Palace Surf Lodge

No photo provided
Got a photo?
Add it.
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Newquay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Palace Surf Lodge
Ranked #69 of 78 Specialty Lodging in Newquay
Westbury, United Kingdom
1 review
“Its terrible so don't bother!”
Reviewed May 2, 2012

We stayed on a stag/rugby tour do so we weren't expecting much but even by our expectations it was terrible. Bed, shared toilet....... well thats it. The front door doesn't lock so anyone off the street can walk in. We stayed on the top floor. There was no fire extinguisher anywhere in the Hotel, there was a bar on our window and no fire escape! There was no communal area except the stair and landing and no facilities at all. Half our group walked in and then left straight away....What does that tell you.

Room Tip: Find somewhere else!
See more room tips
  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

14 reviews from our community

Traveler rating
    4
    4
    1
    0
    5
See reviews for
Families
0
Couples
0
Solo
0
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2011

Its a hostel, so do not expect luxury. However, the owner was extreamely helpful and friendly and the rooms were clean. The bathroom was also clean and we found that we did not have to share with many others. Perfect location and will def be back!

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Peace009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed August 4, 2011

We arrived to a lovely clean room and the owner was very helpful and friendly. The lodge is a 2 second walk from town so we could hit the bars and shops without worrying bout Gettin taxis anywhere. The beach was really close too ! The food in the resteraunt next door was amazing too and we got discount !! I will definately stay here again next year and I highly recommend it to anyone. Friendly owner clean rooms and endless fun on your doorstep what more could you ask for ?!!!!!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hertfordcrew106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 3, 2011

The website to this "Surf Lodge" looks great, however when you book, they don't tell you that you'll be moved to a different Surf Lodge called "Boonkeys Surf Lodge". I've written a seperate review on that one. It is probably illegal to do this under the trade descriptions act but when they inform you of your move while your on the M5 to Newquay with no way of looking at review sites you just have to go with it.

After asking the manager why we had been moved, he replied ,"Well it doesnt really matter because the other place has been renovated". It did matter as it was awful, nothing like the website. No Wi-Fi, no board storage, no restaurant next door, nothing like the website.

To sum it up...Avoid at all costs!!

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Quintus87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Newquay hotels

leicestershire
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 24, 2011

booked and paid deposit. Rang an hour before we arrived and everything was ok. Turned up and by this time the owner had let our rooms to someone else. unhelpful to find somewhere else for us to stay. Not a nice man, poor run business. Do not stay here.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kk182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Newquay hotels
0.2 mi away
St. Christopher's Inn Newquay
0.4 mi away
Longbeach Hotel
Longbeach Hotel
#21 of 78 in Newquay
62 reviews
1.0 mi away
Fistral Beach Hotel and Spa
Show Prices
Show Prices
Show Prices
0.7 mi away
The Headland Hotel & Spa - Newquay
0.1 mi away
Hotel Sunnyside Newquay
Hotel Sunnyside Newquay
#19 of 37 in Newquay
364 reviews
0.8 mi away
The Esplanade Hotel
The Esplanade Hotel
#6 of 37 in Newquay
1,362 reviews
Show Prices
Show Prices
Show Prices

Been to Palace Surf Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palace Surf Lodge

Property: Palace Surf Lodge
Address: 3 Cheltenham Place, Newquay TR7 1BA, England
Location: United Kingdom > England > Cornwall > Newquay
Hotel Style:
Ranked #69 of 78 Specialty Lodging in Newquay
Also Known As:
Palace Surf Lodge Newquay, Cornwall

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing