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“could do better!”

Silks Bistro & Champagne Bar
Ranked #50 of 240 Restaurants in Newquay
Certificate of Excellence
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Description: Situated in the four star Atlantic Hotel, Silks Bistro and Champagne Bar is one the finest restaurants in Newquay. The bistro exudes a distinctively modern vibe with monochrome upholstery and sky high palms.Open seven days a week serving coffees, teas and light bites and with daily lunch and evening specials, the AA Rosette awarding-winning Silks Bistro & Champagne Bar is the perfect place to unwind at any time of the day. Fresh, locally caught fish dishes are always on the menu and wherever possible local produce is used to create a mouth-watering variety of dishes. With Sunday lunches being served from midday and afternoon tea daily until 6pm.
Truro, United Kingdom
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“could do better!”
Reviewed January 4, 2014

Having eaten here a few times both sunday lunches and evening meals, this visit was a little disappointing with service and food. Was not that busy on our visit but had to ask for drinks. Food could of been hotter. Disappointing trip!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mell08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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328 reviews from our community

Visitor rating
    191
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    42
    18
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Newquay, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Party Night”
Reviewed December 15, 2013

Having been to Silks for excellent Sunday Lunches we were extremely disappointed on a Party Night in the run up to Christmas.
There were 9 persons on our table, We had to pre-order our meal so there is no excuse for what happened. The starter of prawns was merely prawns and lettuce without any sauce. The main course arrived with a dish of 8 roast potatoes for 9 people, obviously more were requested, the waiter said he would see to it but nothing was brought, a second request was made and he went to the kitchen only to return and say none were available and he would bring some boiled potatoes. he then returned but with some roast potatoes however by this time everybody had finished their main course. This all took so long that had we waited the meal which was not hot would have been totally cold.
No apology was made for the lack of attention.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank mikade2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantic-Managment, Manager at Silks Bistro & Champagne Bar, responded to this review, December 19, 2013
Thank you for your comments and feedback, which are extremely important to us here at Silks Bistro. I am in the process of contacting the organiser of your party at the moment regarding your Christmas Party night.

Firstly may I apologise that you feel your meal was not up to the usual standards of Silks Bistro and Champagne Bar. Our starter of prawns is a take on a classic prawn cocktail which is served in a tall knicker-bocker glory ice cream glass consisting of prawns, lettuce, shredded smoked salmon, diced tomato, diced cucumber with lemon and chervil to garnish. These ingredients are layered up throughout the dish so I am extremely surprised and sorry to hear that you experienced one without any sauce. I have spoken to our head chef regarding this matter and have passed your comments onto him. If you had mentioned it at the time we would have been more than accommodating in replacing your starter or offering some additional sauce.

On Christmas Parties we allocate two/three potatoes per person, along with a selection of vegetables and parsnips. It is a large three course meal and in previous years and we have received comments that there is too much wastage when served more potatoes than this per person which is why we now usually serve individual portions of potatoes, vegetables and parsnips. On your party we offered a large sharing bowl of potatoes and parsnips for people to help themselves based on 2/3 potatoes per person. I can only apologise if this wasn’t enough for the table or we had under counted in some way. This is certainly not a usual occurrence at Silks Bistro. I personally brought another full bowl of roasted potatoes over to one of your tables as soon as they were available and efforts were made to provide an additional bowl of sautéed potatoes in the meantime. We are now preparing double the usual amount of back up potatoes after having read your comments. May I take this opportunity to apologise that you did not enjoy your party night as much as you potentially could have and can ensure our usual standard of excellent service and food on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falmouth, United Kingdom
Level Contributor
77 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“30s elegance”
Reviewed December 4, 2013

Went for lunch which was excellent and despite the fact the there were only 2 others eating were not rushed at all in fact a very relaxing experience in a lovely restaurant. A down was that the kitchen area at the end of the restaurant cannot have had the huge extractors on as our clothes did smell of food but apart from that will most certainly use again

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Gordon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighton Buzzard, United Kingdom
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Stunning Sunday dinner”
Reviewed November 16, 2013 via mobile

Visited silks for Sunday dinner with friends and family, we all had the roast beef , which was stunning. The overall ambience is lovely, the staff were very attentive without being to over the top, this was the second time we had been and it was first class again. A three course Sunday dinner including muscles as a starter for less than £20 ! Amazing, we will return next year, can't wait.

Visited November 2013
Helpful?
Thank Figgystarduster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedfordshire, United Kingdom
2 reviews
“Pure class”
Reviewed November 16, 2013

Visited silks for the second time with friends whilst on a half term break, we had the special 3 course Sunday dinner, which again was fantastic, the food is great, the beef is carved at the table, with a choice medium or rare. The overall feel of the place is very sophisticated but at the same time, relaxed and friendly . I understand it is now being run by the daughter who does a great job! Overall a lovely meal in a lovely setting at a very reasonable price, we will return. We also had a quick look round the hotel and that looks very nice too !

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jeanette F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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