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“Clarke Family. Memorable Holidays!”

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The Headland Hotel & Spa - Newquay
Ranked #4 of 38 Hotels in Newquay
Certificate of Excellence
Derby, United Kingdom
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Clarke Family. Memorable Holidays!”
Reviewed October 5, 2013

As a family we have been having our holidays at The Headlands for the last 30 years. We have celebrated many birthdays, some great New Years, our Daughters Wedding, which was a stunning September day! We have just had another wonderful September week, where our Grandchildren joined us. The Armstrong Family and Staff always make us feel that it is home from home. Nothing is too much trouble. The location is fantastic. Our rooms are always lovely and clean. The restaurants have good food and great views. The new spa and gym are an added bonus to an already fantastic hotel. Looking forward to our next stay in March 2014. (My Birthday)!

Room Tip: We like the coastal rooms as much as the Fistral rooms. Fistral Suites are lovely if you are celebra...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Sheila C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this review, October 11, 2013
I’m looking forward to seeing you and your family again at your ‘home from home’ in the spring. On behalf of Mr & Mrs Armstrong, thank you very much for posting your lovely comments.
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bristol
Level 5 Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 4, 2013

Stayed here for 2 nights for a weekend away surfing at fistral beach.
The hotel itself is very grand and you feel a bit special with the drive up to it, check in was quick and friendly.
The room, well could do with modernising, the bathroom was ok and the room itself was ok in decor and size,but the bed gave no support at all and the hotel maybe should test the beds mote often or upgrade to kings.
The new facilities are great and well worth a visit along with pitch n putt/outdoor pool etc
The breakfast is fantastic and anyway who says its not, really must be quite fussy!
Its a good hotel and pet friendly, but can be a little pricey so watch the deals and try and grab a bargain.

  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank brsgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this review, October 11, 2013
Thank you for your comments which are always most welcome as we feel it is important to act upon the feedback of our guests. I’m sorry you had cause for complaint regarding your bed and it is unfortunate that the issue was not raised at the time as our housekeeping team are able to accommodate most guests’ preferences in terms of mattress support, material and toppers. Throughout the hotel we offer Hypnos beds which turned regularly, inspected and upgraded as a matter of routine. Hypnos are a luxury brand, royally approved and used in the best luxury and boutique hotels in the world. We offer 5’ kingside and do have some rooms with 6’ beds as well as the zip and links which together also form a 6’ bed. I hope to welcome you back to the Headland and would be happy to personally discuss your specific requirements beforehand.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 3, 2013

Me and my wife truly loved our stay at this hotel! We would highly recommend anyone to stay here at this location beautiful views, beautiful facility's and above all... The staff are very professional and quite possibly the most devoted, kindest hotel team we have ever come across. So all in all this hotel very much deserves a 5 star rating!!! Loved every minute!! Never felt so rejuvenated. Just want to take this opportunity to thank the staff once again, oh and almost forgot the value for money!! £50 for a 3 course meal in a truly stunning restaurant with an amazing view and soothing music in the background unforgettable experience and that atmosphere is in every part of that hotel.
From a very satisfied husband and wife

  • Stayed September 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mrandmrsmoffatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this review, October 11, 2013
Your comments are much appreciated, especially in praise of our 5 * staff. I’m delighted you both enjoyed your stay with us – we look forward to welcoming you back for some more special time to chill out and unwind.
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Birmingham, United Kingdom
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 1, 2013

We recently stayed at the Headland, which has a fantastic location above Fistral Beach; the hotel looks out over the sea facing due west; the sunsets can be stunning, which you can see from the restaurants; this is the third time we have stayed there and have always enjoyed the overall hotel atmosphere; all the rooms we have stayed in have been spacious with sea views; this time the overall hotel service was let down by a poorer service in the main dining room which was not something we have experienced before; reception and the other dining bar area - faultless; overall though we did enjoy our stay

Room Tip: Ask for the Fistral Beach view; this is the best
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this review, October 4, 2013
Many thanks for taking the time and trouble to post your comments. We in turn respond by looking where we can improve our service based upon the observations you have made. I’m sorry that on this occasion you felt service was below our normal standards but am pleased that overall you enjoyed your stay. I look forward to welcoming you back again very soon.
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Exeter, United Kingdom
Level 4 Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 29, 2013

After visiting the Headland for the previous 12 years, i decided to return with my son for a mini break. We had a lovely time, the weather was superb and the hotel up to it's usual high standard and the wonderful addition of a first class Spa. Would love to return with my girlfiends for a treatment weekend!

Room Tip: the hotel has various gradings of rooms dependent on budget so check this out before you go, we stay...
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  • Stayed September 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this review, October 4, 2013
We look forward to welcoming you back for a Spa weekend and are delighted that you and your son enjoyed your recent mini break. It’s especially rewarding to welcome back regular guests and for them to see the ongoing investments made year on year and I’m so pleased you enjoyed the Spa.
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Cowes, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 28, 2013

What can I say but splendid. We stayed for a weekend in September as a last minute break. Have stayed in Newquay many times but never at the Headland. We booked a courtyard room (the cheapest) and as it states on the website you can request a double room instead of a twin subject to avaliability. I wasnt too hopeful as it was so last minute, however we recieved a quick response by email to say a treble room had been reserved for us. When we arrived the staff were lovely and helpful and showed us straight to our room, and even gave us a history of the beautiful hotel. The room itself was clean and comfortable, however the room literally looked out at a wall (it does say this when booking) but you get what you pay for. We ate at the hotel on our first night, and the food and hospitality was fantastic. Breakfast was lovely, lots of variety and kept us full for most of the day. The spa and swimming pool is lovely and relaxing, and beautifully decorated. Thoroughly enjoyed our stay and can't wait to return!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Il0vewight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this review, October 4, 2013
On behalf of the team here, thank you for your comments – we love to get positive feedback from happy guests! I look forward to your return visit and perhaps you may consider one of our Coastal, Ocean or Fistral view rooms next time.
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Hants, England
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 26, 2013 via mobile

What an amazing location, right on the sea, next to the crashing waves. We stayed in the cottages (huers 3) which was just as lovely as the pictures. The sea 'glimpse' was much better than we'd expected - with a great sea view over the roof tips of the other cottages. The staff were great and incredibly welcoming of our dog (who also loved the location by the dog friendly beach!) - the cottage had an enclosed rear garden so we could let the dog out, and pooh bags and dog blanket were even provided. Cleaning staff were happy to come and clean around the dog if we were out, and even play with her. The weather was quite stormy while we were there and I can sympathise with the hotel, trying to maintain the building in such an exposed location - some glass was broken during the storm but was taken care of very swiftly. The hotel constantly seeks feedback on what they could do better, which I thought was great. Great location for surfing on fistral beach - you have to give it a go! Also recommend the boathouse in Newquay harbour for food - another great location. We also made good use of the spa in the hotel, all lovely.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScoobyDoo31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this review, October 4, 2013
Thank you for your comments and we’re delighted that you enjoyed your recent stay with us. We are truly exposed to the elements which our guests can experience first hand on our Storm Watching breaks – it’s wild and dramatic and not for the faint hearted! However, you can then rebalance and enjoy sublime relaxation in the Spa which I’m pleased you used and enjoyed.
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Additional Information about The Headland Hotel & Spa - Newquay

Property: The Headland Hotel & Spa - Newquay
Address: Fistral Beach, Newquay TR7 1EW, England
Phone Number:
Location: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Newquay
#2 Romantic Hotel in Newquay
#2 Luxury Hotel in Newquay
#3 Family Hotel in Newquay
#4 On the Beach Hotel in Newquay
#4 Spa Hotel in Newquay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Headland Hotel & Spa - Newquay 4*
Number of rooms: 96
Official Description (provided by the hotel):
Newquay's original 4* hotel and 5* cottages, surrounded on three sides by the sea. With stunning views of Fistral Beach, the Atlantic Ocean and Newquay Bay, this is your perfect beachside escape. Families, surfers, businessmen, couples - everyone is made to feel at home. Don't forget you can also bring your dog! Our stunning Leisure Area is complimentary for Hotel and Cottage guests to use. Facilities include a heated spa pool with bubble seats and a jet stream, hot tub, aromatherapy showers, Swedish sauna and Cornish salt steam room.The Headland Spa, Cornwall's first five bubble rated Spa, includes a host of exciting features including a robed dining area and relaxation lounge, a nail salon for manicures and pedicures, a Rhassoul mud chamber, St. Tropez tanning room, a hydrotherapy bath and a suite of luxury treatment rooms including a VIP suite for exclusive use. ... more   less 
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Also Known As:
Headland Hotel Newquay
The Headland Hotel & Spa - Newquay Cornwall

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