As you come up the driveway the Headland is both imposing and welcoming, with a great position looking across the sea and Fistral Bay. The high ceilings and wide open spaces inside give the hotel a special atmosphere.
We stayed for 3 nights in a suite with a dual aspect window and lots of space. We had dinner in the restaurant on 2 of the 3 nights and thought the food to be excellent, with friendly service. One one of the nights the front desk gave us a very good recommendation for a local seafood restaurant. The location for surfing on Fistray Bay is of course perfect.
There were a few issues which we think could be improved. We found the bed to be quite hard and uncomfortable. We took lunch in the Terrace restaurant on the day we arrived and the service was very slow, and a bit odd as well. We gave up waiting for coffees but, of course, they were on the bill. As no-one came back to take the bill we ended up writing on it to ask for the deduction. The charges did not show up on our final room account so that was dealt with, but a proactive interested team would not simply have left it at that but would have spoken with us later after seeing the note on the bill. Finally, after dinner we sat on the comfortable chairs in the lounge area outside the dining room but apparently no drinks are served there. Reception sent me off to the Terrace Bar to get a drink.
In summary we do think this is a lovely hotel, with some very nice staff but lets itself down a little (hence 4 stars rather than 5).
- Official Description (provided by the hotel):
- Newquay's original 4* hotel and 5* cottages, surrounded on three sides by the sea. With stunning views of Fistral Beach, the Atlantic Ocean and Newquay Bay, this is your perfect beachside escape. Families, surfers, businessmen, couples - everyone is made to feel at home. Don't forget you can also bring your dog! Our stunning Leisure Area is complimentary for Hotel and Cottage guests to use. Facilities include a heated spa pool with bubble seats and a jet stream, hot tub, aromatherapy showers, Swedish sauna and Cornish salt steam room.The Headland Spa, Cornwall's first five bubble rated Spa, includes a host of exciting features including a robed dining area and relaxation lounge, a nail salon for manicures and pedicures, a Rhassoul mud chamber, St. Tropez tanning room, a hydrotherapy bath and a suite of luxury treatment rooms including a VIP suite for exclusive use. ... more less
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- Also Known As:
- Headland Hotel Newquay
- The Headland Hotel & Spa - Newquay Cornwall