We managed to get a great deal staying here and this only really became apparant when we arrived. We stayed in Penthouse C and there was just the 2 of us! it was huge and plenty of room for the 6 people it can cater to. The view is breathtaking and very hard to leave, the small touches were lovely such as the welcome hamper and temple spa toiletries. We had a lovely handwritten welcome note which I also thought was a great touch.
The accomodation has everything you need with a brilliantly stocked kitchen and excellent appliances. (lots of different glasses, crockery, cooking pots and pans, baby and child cutlery and bowls etc)
If I had to give some feedback it would be that in the welcome booklet, tell us where the instruction manuals are for things. It took quite a while to find them so we could work a few of the appliances (coffeee machine etc) also a check in time of 4pm and check out of 10am seems a little mean. We did manage to get in early at 3pm but I think between 2 or 3pm and 11am would have been much better.
We had a slight issue which was out of their control, the water was going to be off between 10am and 4pm on the only proper day we had there. For us it wasn't a major issue as we were going out, but it did involve a bit of a mad dash in the morning. The water did actually come back on earlier than 4pm too which was nice. The first we heard it was going to be off was when the receptionist knocked on our door, handed us the card from southwest water and just shrugged, like I said it wasn't really an issue but I wasn't all that impressed with her attitude.
I've already got friends wanting to book on the basis of our experience and its made me want to check out the other locations they have in the UK.
On a final note they aim to deliver a Natural Retreats experience, going beyond self catering. Well this is definatley what we got and I was delighted with the whole experience from booking (very very friendly) to the email communication and the final stay itself.
- Official Description (provided by the hotel):
- Natural Retreats Fistral Beach offers one of the most sought after coastal locations in the UK. These 1, 2, 3 and 4 bedroom luxury apartments are located on the Pentire Peninsula, overlooking Fistral Beach,renowned as the UK's best surfing break with acres of sand and rock pools to play in. The spacious apartments offer a high quality, contemporary finish. With excellent connections, Newquay Airport is within easy reach and just a 10 minute drive away whilst Newquay train station is close by, in the town centre. ... more less
- Also Known As:
- Natural Retreats Fistral Beach Hotel Newquay
- Natural Retreats Fistral Beach Newquay, Cornwall