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“Excellent Hotel”
5 of 5 bubbles Review of Marina Hotel

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Marina Hotel
Ranked #24 of 38 Hotels in Newquay
Halifax, United Kingdom
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent Hotel”
5 of 5 bubbles Reviewed April 5, 2014

We were at this hotel from Monday to Friday last week with National Holidays and can honestly say we have been on a lot of trips but this was the best so far

All the hotel staff were very friendly and couldn't do enough for us

Our hotel room was spacious and the bathroom had been recently refurbished.
The food was excellent with different choices at each meal, and the entertainment at night kept us well entertained, we also played bingo and did the quiz every night.

A thoroughly enjoyable holiday for ourselves and the friends we went with.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank 416holly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Marina Hotel, responded to this review, April 17, 2014
Thank you very much for such a lovely review, I will pass on your comments to the staff at our next meeting. We look forward to welcoming you back as a returning guest at some future time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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350 reviews from our community

Traveler rating
    90
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    72
    18
    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • English first
  • Any
English first
YORKSHIRE
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 5, 2014

I am currently staying at the hotel and find all the staff. Very friendly and the MANAGER is human too It's warm and comfortable,with good food and service we'll done to all !! The only thing that let's this hotel down is the lack of investment from the company and 90% of them are all the same from my point of view is you get what you pay for I paid £99 for 4 days full board some hotels charge that for a night To all the wingers that complain. Put it in writing and complain to head office then some long awaited investment may happen but at the price of slightly higher holiday costs. Which are a gift for what you get

Room Tip: The company needs to update everything and increase prices slightly to improve all rooms
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  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OWLMEWS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Marina Hotel, responded to this review, April 17, 2014
Thanks for your review, I am pleased that you found the staff friendly and am reassured to be confirmed Human!! (Thanks for that). The Hotel is having money invested this year and we have a programme starting in May on rooms and bathrooms, hopefully if you were to return to the hotel you will notice the improvements made.

That said I do agree with your comments we still represent excellent value for money.

Again a big thanks for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunderland, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 2, 2014

We stay at this hotel twice a year to visit an elderly relative in Cornwall travelling with National Holidays.Always made very welcome by the excellent staff, food very good and room very comfortable, its worth paying for a sea view. Only one small gripe, bathroom a little tired could do with a refurb. We often visit in the winter and the room is always warm. We will be back. Yvonne D

Room Tip: Always choose a room on a high floor with a sea view (if you can manage the stairs) there is no lift
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Yvonne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Marina Hotel, responded to this review, April 17, 2014
Thank you for your positive comments its always wonderful to welcome returning guests to us here at the Marina Hotel. We are starting some works on bathrooms in May of this year so hopefully when you return the difference will be noted.

I do feel that the sea view rooms are worth that little extra as many guests have mentioned the views across Tolcarne Beach and Newquay are spectacular.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newquay, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed March 31, 2014

Did Fri to Monday with national Holidays. We had the Hotel to ourselves, about 30 on the trip.

Not so good: Hotel very run down.

Good: Heating on, so good and warm. Room clean and quiet. Food good enough.
Very good value all round.

Room Tip: Upgrade to sea view.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kath222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Marina Hotel, responded to this review, April 17, 2014
Thank you for your review, I am pleased you stated we represented good value and appreciated the sea view room. With regards your general comment on the hotel being run down I can confirm that we are having rooms refurbished again this year starting on the 10th May, hopefully if you return to the hotel you will notice the improvements made.

Once again thanks for taking the time to review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fleetwood, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 16, 2014

Came down from Fleetwood with National Holidays. Stayed in room 45, clean and comfy. Food very good and our waitress could not have been more helpful, all the staff in the hotel were very nice and pleasant. We will certainly be coming back. Thank you all for making our stay a good one . The Browns .

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ida b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Marina Hotel, responded to this review, April 6, 2014
Thank you for your review I am pleased you found the hotel clean and comfy, I will pass on your compliments to your waitress.

We look forward to seeing you again at some point in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartlepool, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 10, 2014

Just got home from a weekend break and all I can say it was amazing. Nice hotel great staff, very helpful. Entertainment excellent . It helped when we won bingo three nights. Food lovely and Stacey the waitress very pleasant and helpful. Will certainly be BACK. Thank you.
Mary, Dave and Mary.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank mary c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Marina Hotel, responded to this review, March 14, 2014
Thanks for your wonderful review and congratulations on wining the Bingo on three separate occasions! I will be sure to pass on your compliments to Stacey at our next meeting.

Looking forward to welcoming you back to Newquay in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
huddersfield uk
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed February 18, 2014 via mobile

Just got back with National Holidays Friday to Monday great value with 4 drinks per person per night.The food and room along with the entertainment was spot on.We upgraded to a sea view room which was perfect.There Is no lift so If you have trouble with stairs get In early with the sea view.If you are bringing say an elderly person along with you and they don't want to walk Into Newquay the 1st floor sea view would be perfect.TV on,looking out to sea tea & coffee replenished sit back watch the youngsters surfing.Enjoy.

Stayed February 2014, traveled as a couple
Helpful?
9 Thank chrishart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Marina Hotel, responded to this review, March 14, 2014
I am so pleased you enjoyed your recent visit with us and in particular your comments on the sea view rooms as you stated it an excellent place to just sit and relax taking in the wonderful views.

We look forward to seeing you again at some future time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marina Hotel

Property: Marina Hotel
Address: Narrowcliff, Newquay TR7 2PL, England
Phone Number:
Location: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #24 of 38 Hotels in Newquay
Number of rooms: 51
Also Known As:
Marina Hotel Newquay, Cornwall

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