Hotel has a good location but our room and stay in a ‘standard room’, was VERY POOR VALUE.
We found Room 7 dark, due to its dated décor and its outlook – it literally overlooks the hotels backyard and faces a wall. (Picture attached ).
We agree with the previous reviewer who commented on the poor quality bedding. Our bathroom was also substandard and long overdue for refurbishment; The bathroom suite didn’t match, the toilet seat was damaged and cistern lid broken. The shower also had a mind of its own, as not all the functions worked.
The breakfast was rather poor too, given prices charged. Tinned fruit, dire fruit juices, foreign ( cheap?) yoghurts. A smaller selection of high quality produce, and a couple of fresh juices would have made a big difference and gone someway to justifying the hotel prices.
The rate for this standard room and breakfast was stated as £155 per night which is exorbitant for a room, in this class of hotel which looks at a wall! We felt it was overpriced at £85-£100, the price we have seen it on offer for on discounted sites.
Incidentally, the owner expects you to book via the hotel web site to get the best deals, though he advertises on other web sites, late rooms, trivago , which many people rely on for speed and convenience. People often expect that these discount web sites will get you the best price! (They often do get you great deals, but not so here!)
Despite the owners immense pride, and attention to detail, the hotel basically is ‘not up to scratch’ and didn’t ‘come up trumps’. (Watch Channels 4’s four in a bed programme July 2012, where, rated on value for money, this hotel came last.)
We agree with a previous reviewer that the colour ( and style) of the lounge is care home ish. The response from the owner that it was newly decorated in 2011 doesn’t change that.
The hotel would benefit from modernisation, a good quality make over in its interior design and a similarly fresh approach to customers as we found both to be antiquated.
Due to the room and breakfast quality we couldn’t recommend it to anyone, and would have left earlier if we could. Unfortunately, having booked, there is no real opportunity to leave early either, as there is a 100% cancellation policy.
If the management really feel that this hotel is good value and worthy of the prices, offering a 24 hour cancellation policy would surely be appropriate. It would demonstrate their confidence in the hotel and its facilities, and would ensure that only guests who were satisfied needed to stay there.
- Official Description (provided by the hotel):
- The Fieldhead Hotel is focused on giving guests a high level of quality attentive service beyond its rating. Is focused on giving guests a stay with comfortable en suite sea view rooms with dishes freshly prepared from daily changing menus in the Horizons Bar and Restaurant, all of which guests will happily remember forever. We are the ideal centre for visiting Looe and Cornwall's many attractions; Deep sea and inshore fishing and Coastal Path walking.Perched high above Looe Bay with heated pool, onsite parking and award winning tropical gardens. ... more less
- Reservation Options:
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- Also Known As:
- Fieldhead Hotel Looe, Cornwall