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“Ageing but well worth preserving”

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The Greenbank Hotel
Ranked #3 of 24 Hotels in Falmouth
Certificate of Excellence
Reviewed January 12, 2013

We stayed for three nights in January 2012 so all quiet,
The rooms are large and comfortable, the view was stunning, across the natural harbor (third biggest in the world).

Staff were very helpful and attentive especially as they had just come through a very hectic Christmas and New Year.

At breakfast it was a pleasure to find a full menu and friendly staff to serve at table, white cloths napkins et al. A full English kept us going all day. Having had a fantastic and filling lunch on the day we checked (see Treby Arms review) in we could only manage bar snacks for the evening.

On the second day we had booked dinner in the restaurant, I again had the steak, Sirloin this time and was not disappointed, succulent tender and cooked to perfection.

I would definitely recommend this hotel, the staff and the town.

Room Tip: Rooms: Try to get one overlooking the river but close those nice opaque curtains at night as the har...
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  • Stayed: January 2013, traveled with friends
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Thank Johnsumm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, General Manager at The Greenbank Hotel, responded to this reviewResponded February 16, 2013

Such a lovely recommendation, thank you. We will continue to re-invest and to strive for the highest levels of customer service to invoke responses such as yours.

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999 - 1,005 of 1,213 reviews

Reviewed January 6, 2013

We recently had our works Christmas party at the Greenbank and what a night we had. Being welcomed by name on check in set the tone for the evening. Checking in early allowed us to enjoy a glass of wine in the bar before getting ready and enjoy the superb view and active waters - even at this time of year! The main event was our Christmas party which was great fun. I am always unsure of mass produced catering for such events but what we experienced was something that we would expect ordered from the menu in the main restaurant! All the comments around the table were nothing but positive both with food and the rooms that they were staying in. Capped off by quality entertainment we have all been talking about it since. Breakfast overlooking the water was just what the doctor ordered and a walk into town blew the cobwebs away. The perfect mini break for us.

Room Tip: Sea view room a winner.
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  • Stayed: December 2012, traveled on business
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Thank Duncan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, General Manager at The Greenbank Hotel, responded to this reviewResponded February 16, 2013

Thank you for your review, I am pleased to report some exceptional feedback on these nights and some exceptional 'partying' was certainly happening by those who attended. I hope that you and your colleagues will fancy joining us again to celebrate this year.

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Reviewed January 2, 2013

We had an extended stay here over the Christmas break which included the 3 night Christmas Package.

The Manager Paul, and his staff were on the whole excellent. Nothing was too much trouble and we rarely had to confirm our room number to anyone more than once!

The views from our room across the river were stunning (despite the rain). The room was very clean, well decorated and had plenty of storage space. (The double glazed windows will need replacing soon and a leaking gutter above was a bit irritating at times during heavy rain).

The bar area is comfortable with stunning views, although we found the temperature to be rather too warm!

The restaurant again has stunning views and although the menu is a little limited, the quality of the food was excellent.

Parts of the hotel are getting a bit "tired" but we understand that some refurbishment has been completed and there is more scheduled.

Overall we loved our stay here and will return.

Room Tip: River/harbour view a must.
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  • Stayed: December 2012, traveled as a couple
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Thank ToadHampshire_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012

We have just stayed here over Christmas. Due to work commitments we were unable to take advantage of the special three night break but we were very happy to be able to book a room for 2 nights and add the meals that we required.
From the moment we arrived the staff made us feel so welcome and when we were shown our room we were delighted to find it had a lovely bay window overlooking the River Fal, across to Flushing. The room was very comfortable and the en suite bathroom, very spacious with a very efficient shower.
All the meals we had were beautifully cooked and presented from the breakfasts (plenty of choice on the menu) to the much anticipated Christmas Day lunch, all served in either of the two restaurants with wonderful views.
There was ample parking at the hotel but the location was such that we were able to have a stroll into the centre of Falmouth after breakfast which took around ten minutes.
We cannot speak highly enough of the staff we met; reception, bar, restaurant and housekeeping. All so professional whilst still being friendly!
This is the first time we have ever booked a Christmas break away but based on our experience at The Greenbank Hotel, it won't be the last and we look forward to returning!

  • Stayed: December 2012
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Thank Ruthyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2012

A very nice hotel, clean rooms and lobby, character, great views of the bay from the bar, breakfast very good, near town, nice bar.
Staying again over Christmass, Only downside is the parking can be bit of a problem.

  • Stayed: October 2012, traveled as a couple
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Thank carlobar999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2012

My husband and I were married here in November and the stay was great. The staff were really helpful, our room was comfortable and modern. The hotel were so welcoming to my husband and his best man who stayed the night before, they organised the taxi for them to get to church and moved our bags to appropriate rooms for the wedding night itself. The wedding day went without any problems and we had a fantastic day the staff were really helpful and even moved tables in the restaurant so we could have a few family photos taken there due to the rain. We could not fault the wedding co-ordinator Zara who was brilliant throughout our planning and couldnt have made it any easier for us. The food was lovely for the wedding as was the breakfast the next day. We look forward to visiting when its our anniversary.

Room Tip: the new executive rooms
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  • Stayed: November 2012, traveled as a couple
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Thank Becky_Tamsyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

Nice staff, lovely hotel, rooms great. I like the mix of old and new.

The breakfasts are fab. In fact all the food is good.

They helped to put on a fantastic wedding.

Nice views too.

Not one complaint.

Would stay again.

  • Stayed: January 2012, traveled with friends
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2  Thank Exlondon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, General Manager at The Greenbank Hotel, responded to this reviewResponded December 12, 2012

Thank you very much for your wonderful comments and positive response.

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Additional Information about The Greenbank Hotel

Address: Harbourside, Falmouth TR11 2SR, England
Location: United Kingdom > England > Cornwall > Falmouth
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Falmouth
#3 Luxury Hotel in Falmouth
#10 Romantic Hotel in Falmouth
Price Range: $127 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Greenbank Hotel 4*
Number of rooms: 61
Official Description (provided by the hotel):
Float away in stylish surroundings. Submerge yourself in characterful history. Dive into delicious food and drink. Breathe in fresh sea air. Drink in the view. Nestled on Falmouth harbour, the Greenbank Hotel blends the best of coastal living with the finest in contemporary comfort, so you can experience life - on the water's edge. ... more   less 
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Also Known As:
Greenbank Hotel Falmouth
The Greenbank Hotel Falmouth, Cornwall

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