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“Fabulous and great staff”

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The Royal Duchy Hotel
Ranked #5 of 24 Hotels in Falmouth
Certificate of Excellence
Somerset
1 review
“Fabulous and great staff”
Reviewed July 4, 2014

I really enjoyed my weekend in amazing hotel and lovely weather and nice food and very nice and polite restaurant staff specially this Egyptian guy he was so nice and kind and he have lovely smile . We should come back again in August . Recommend hotel . Room 107

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leenorma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrendHotels, General Manager at The Royal Duchy Hotel, responded to this review, July 11, 2014
Thank you for taking the time to write your wonderful review for the Royal duchy Hotel, after your recent weekend with us.

We were delighted to read that you thoroughly enjoyed your stay and the beautiful weather that we have had lately. Room 107 has recently been refurbished to a luxury standard and we are always pleased with customer reviews and recommendations.

All your kind comments with regards to the excellent service you received from our hardworking staff members particularly Amir, the Restaurant Supervisor have been passed on. They were greatly appreciated by all.

Thank you again for taking the time to post your review, and we do hope that you would like to return in August and take advantage of our summer deals.

Barry Taylor
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,015 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (335)
Date | Rating
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English first
plymouth
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 2, 2014

We booked a double room on a room only basis for a weekend away. The hotel was in a fantastic location overlooking the sea at the front. The hotel itself was very clean and well presented. The staff were friendly and efficient. Our room was clean and comfortable and the bed itself was extremely comfortable. The bathroom was immaculate and well stocked with towels and toiletries. We used the swimming pool and sauna which were clean and well presented and I booked a full body massage in the beauty room which was amazing. There was a selection of games in the TV lounge where we sat and enjoyed a cocktail while watching the World Cup. The bar selection and service were good. We didn't eat in the hotel but the menus looked good and other guests said the breakfast was very good. After checking out there was no problem for us to go for another swim. All in all a very relaxing and enjoyable experience. I would recommend it.

Room Tip: I would think the sea view rooms are worth paying the extra for !
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  • Stayed July 2014, traveled as a couple
    • Value
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Helpful?
1 Thank lizgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury St. Edmunds, United Kingdom
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 1, 2014

Great location, great views, very nice good quality hotel, if a tiny bit dated, very clean, staff very friendly… HOWEVER Our room was like a cupboard with a double bed squeezed into it ! A premier inn or a travel inn gives you more space. Would have been small even for a single room, only one person could fir in the bathroom at once and even then you were almost sat on the toilet whilst having a wash at the basin. Room also very hot with no aircon. Wifi was also a joke.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank michael r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 27, 2014

booked the hotel at short notice for four days and after our long journey from Kent we were amazed by the beauty of the area.The hotel is easy to get to and there is plenty of parking onsite.The hotel itself is beautiful inside and the staff from the porter to the manager are very helpful and cannot do enough for you.We had our young daughter with us also so had alot of baggage with us but again this all fitted well in the room we were in. The food was excellent too and plenty of choice.Hotel is in the perfect location.We will definetly stay there again..


Mr and Mrs Thomson and Sophia

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 24849102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falmouth, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2014

Had a fabulous gathering on the Duchy's terrace for a birthday afternoon tea in the sunshine! The tables were set for our arrival, the staff ready to serve us our Prosecco, and when the cream tea arrived the scones were warm and tasty - probably the best I've tasted in a long time!

The hotel has gone through some tasteful refurbishment, but the newly unveiled Pendennis Restaurant is exquisite! Previously there were fake pot plant dividers scattered through the dated restaurant, but the transformation this hotel has turned it into a chic and stylish place to be. The lounge is warm and friendly, perfect for being a "lounge lizard" for the day.

All staff are fabulous and nothing is too much trouble for them. Lots of them have been there for a while - unheard of in a hotel environment!

This is easily one of the best hotels in Cornwall now - keep up the good work!

PS - love the recent review about the vegetarian options being good - now I know this I shall come to sample them more often! Excellent!

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
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Helpful?
Thank louise_fuzzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honiton, United Kingdom
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 26, 2014

We stayed here for one night because our B&B we always stay in was full. What a find the place is on the sea front and the sea views are amazing, we had the basic room, well if this is basic I cannot imagine what the none basic rooms are like, very large room with seating area and every thing you need including a fridge as well the en-suit like the room was to high standard. Now to the people who work there, everybody is polite from the doorman who greets you to the cleaners, nothing is too much trouble and the attention to detail in looking after you is also top class, Being a Master of Ceremonies and Toastmaster I know what service is all about.

Price of wine a bit high however ale is good price.

The facilities are great too, look at the reviews and check out the deals they do.

will stay longer next time.

Thank you to all at The Royal Duchy.

Toastmaster John
St Albans

Room Tip: Worth getting the upgrade to sea view rooms
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank lordan2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnstaple, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 23, 2014

Each year six of us (four adults, all vegetarian, and two children) visit the hotel at least twice a year, and the last two visits have been superb.
The vegetarian menu selection over the last couple of visits has been outstanding, backed up with fantastic service from a hard working team.
Vegetarians are not easy to cook for but at the Royal Duchy the chefs really have excelled in their skills to provide an interesting and varied choice.
If you're veggie, you have to try it!!

  • Stayed November 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank veggiebuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrendHotels, John Allen, Area Director at The Royal Duchy Hotel, responded to this review, June 24, 2014
Thank you for your review, we were delighted to read that you enjoyed the vegetarian menu selection and the fantastic service provided by our team. Our chefs enjoy creating new and exciting dishes and we are always extremely pleased to receive positive feedback.

I would also like to thank you for choosing the Royal Duchy Hotel when visiting Falmouth at least twice a year. We look forward to welcoming you back to the hotel again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Royal Duchy Hotel

Property: The Royal Duchy Hotel
Address: The Royal Duchy Hotel Cliff Road, Falmouth TR11 4NX, England
Location: United Kingdom > England > Cornwall > Falmouth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Luxury Hotel in Falmouth
#9 Family Hotel in Falmouth
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Duchy Hotel 4*
Number of rooms: 43
Reservation Options:
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Also Known As:
Royal Duchy Hotel
Royal Duchy Falmouth
The Royal Duchy Hotel Falmouth, Cornwall

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