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“One of our favourites.”
Review of Prezzo - Falmouth

Prezzo - Falmouth
Ranked #166 of 230 Restaurants in Falmouth
Price range: $16 - $24
Cuisines: Italian
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Restaurant details
Good for: Families with children
Dining options: Breakfast, Late Night, Reservations
Reviewed July 24, 2014

We by have visited Falmouth 30 times over the last three years while kids are at Exeter university and every time we go to Prezzo. We love the food, the location and the staff are getting to know us !

Thank tobydog1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (295)
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189 - 193 of 295 reviews

Reviewed July 22, 2014

We had had a long drive from Surrey and, having checked in to our hotel, were searching for a good place to eat. it was now past 8.00pm and we were hungry. So we were pleased to find an impressive looking Prezzo in the centre of town; we felt like an 'Italian' and experiences of Prezzo elsewhere have been good. The place was busy but there were a number of spare tables.

We went in and stood waiting for someone to seat us. And waited. And waited. Finally we attracted the attention of a waitress who snapped at us that she was serving a table. Fair enough if she could not immediately seat us but what's wrong with a bit of courtesy as in "sorry, just need to finish serving a table, will be with you in a minute"?

After a further wait we went over to the bar. The young lady there explained, politely, that she couldn't help since bar staff were not involved in the food side of things. At this point a chap in dress down, presumably front of house, came across and in no welcoming manner asked what the problem was. When we said we'd like to eat he told us in offhand fashion that we could be served in half an hour or so's time and disappeared. Anyone worth their salt would have said something like "sorry, there might be a bit of a wait as we are rather busy" - we are reasonable people and would have understood - "but I'll find you a table and would you like to order a drink?"

Given the attitude, we concluded that this would not be a pleasant place in which to eat and that we were not prepared to give it our money. We found a very nice restaurant, Samphire (separately reviewed), which was also busy but where the staff were charming and served delicious food.

I note that previous reviews also comment on the poor attitude of staff at the Falmouth Prezzos and wonder whether anyone from that restaurant, or up the chain in Prezzos - ever reads reviews and, if so, why the problem persists.

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1  Thank Davidofepsom40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2014

Food was good, but when the waiter saw my intention to pay with MasterCard, he rudely said his system does not work with German cards (in fact, it was a Belgian card). I told him “It better work!” As his attitude remained unfriendly, I asked him what was the problem with German people. The card worked perfectly, of course; however, his attitude did not change, despite the tip…

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2  Thank GBr32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2014

Went for a family evening meal ,service was ok but pizza was dreadful .the pizza base was so thin that it was literally like eating a cracker and they have cut back so much on toppings that it arrives dry and tasteless ..as a person that has enjoyed pizza all over the world this has got to be the worst pizza ever .Its also pointless opting for the so called VIPIZZA as its a normal one stretched out with basically the same amount of topping ...overall a very poor experience .

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Thank Robin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2014

We visited on Saturday night in a group of 8. Greeted by a less than happy person who seemed to be in charge, in fact her mood didn't change throughout the evening, basically miserable. Food was okay but nothing special for the price, service was average but most of the waiting staff were friendly and helpful. When we came to pay we asked could we split the bill, told we couldn't do this on one particular till, strange, seemed quite straight forward to me. Finally after much discussion with the woman in charge she managed to work it out, but then the till roll rang out halfway through transaction, she finally managed to change it although still not happy and we left never to return. This restaurant has really gone downhill and for the prices they charge their customer service is very poor.

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Thank bluekernow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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