Well where to begin! Used to love this restaurant and used to come very regulary with my partner. Was always good value for what you got and the amount, never any complaints in the year or so that i've been eating here... BUT Prezzo's really what have you done!! After a 20 minute wait we got our bowl of olives The table next to us had arrived later than us and were already on their mains.. another 20 minutes later our mains finally arrived.. a stone cold calzone. I called over a waitress and she couldn't even understand us so she called the manager over. He apologised and returned my calzone. 15 minutes later he gave me a new calzone.... even colder than before.. frozen meatballs, stone cold bolognaise sauce, cold chicken... It shouldn't happen in the first place.. but twice? Cumon!! By this point my partners has also gone cold as he's been sitting there waiting. We sent them both back and got our meal for free, and third time lucky it was. Finally had my HOT calzone, 3 attempts and nearly another half an hour later. Safe to say, will not be returning. Shame on you Prezzo
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