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773
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53
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All reviews grab and go race course the penthouse small kitchen car park kitchen area parking is limited self catering hot drinks perfect location complimentary breakfast coffee machine early check great place to stay per night short walk bars and restaurants
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Reviewed 3 weeks ago

Really enjoyed our stay, staff were really friendly and the complimentary breakfast and free tea and coffee is really good, but the room was really hot and the thermostat wouldn’t go any lower than 18 degrees.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dannyhughes1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarysJ51, Manager at Roomzzz Chester City, responded to this reviewResponded 3 weeks ago

Dear dannyhughes1987

Thank you for taking the time to post a review

Its great to see that you enjoyed your stay overall despite the hot weather

I do hope that you would still consider us for any future visits to Chester- if so please contact us directly to see if we can allocate a room in a part of the building that may be more comfortable for you


Kind regards

Carys

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

My wife and I stayed at Roomzzz and loved every moment. The check in was straight forward and the lady was helpful and polite. The location was within easy walk of the centre of Chester so ideal for sight seeing or shopping. The apartment/ room was very big and well equipped. The grab and go breakfast offered a nice choice of yoghurts pastries and juices. There was water and hot drinks available 24 hours which is a nice bonus

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank RussellCoventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarysJ51, Manager at Roomzzz Chester City, responded to this reviewResponded 3 weeks ago

Dear RussellCoventry

Thank you for taking the time to post such a lovely review

We strive to provide all of our guests with a good experience and it's great to see that we achieved this!

We hope to welcome you back soon


Kind regards


Carys

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Reviewed 4 weeks ago

Spent a Saturday night here and wasnt disappointed. A nice, clean, spacious hotel situated in an excellent location for the city. Staff were great and couldn't help enough. Parking a little limited but a minor point in an otherwise excellent stay. Will definitely return!

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarysJ51, Manager at Roomzzz Chester City, responded to this reviewResponded 3 weeks ago

Dear Paul F

Thank you for taking the time to write a review following your stay at Roomzzz Chester

Unfortunately our car park is very limited, however we are fortunate to have public car parks within a short distance for anybody that does not arrive early enough to secure a space

I'm pleased that you enjoyed your stay and hope to see you back on your next visit to Chester

Kind regards

Carys

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Reviewed 4 weeks ago

An excellent choice for our stay in Chester! The central location and setting near the city centre and very close to restaurants and bars and the racecourse is ideal and the quality and style of the room was a very pleasant surprise. The room was very well equipped and thoughtfully designed to meet the needs of guests - and the staff were all very helpful and friendly. Would highly recommend if you’re staying in Chester.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rogerh665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarysJ51, Manager at Roomzzz Chester City, responded to this reviewResponded 3 weeks ago

Dear rogerh665

Thank you for taking the time to post a review

It's great to see that you enjoyed your time here and that you would return and recommend to others.

Thank you in particular for your comments about the staff

We hope to welcome you back soon


Kind regards


Carys

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Reviewed 4 weeks ago

Went to watch the races so the location couldn't have been better. Although note that if driving, they close the road in front of the hotel on race days so your car will be stuck from 09:00-21:00. The room was good and the staff were very friendly and helpful.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GrandTour48562761170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieH4442, Assistant Hotel Manager at Roomzzz Chester City, responded to this reviewResponded 4 weeks ago

Dear GrandTour48562761170

Thank you for taking the time to leave your review.

Its great to hear that you enjoyed your stay and found our staff welcoming and friendly.

Unfortunately the roads around the hotel are closed on race days due to the sheer volume of people in the area around the hotel.These are put in place by the local council.

We look forward to seeing you again soon.

Kind regards

Katie

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