I have been visiting Chester for abut 15 years because I love it and all its history!
I have stayed in various places, all ok, but some in the outskirts of the city where I did not feel safe or comfortable.
Tentry Heys is situated in Queen's Park, a very exclusive residential area where you are not bothered at night by people coming home all hours shouting and being a nuisance.
This is important to me.
Tentry Heys is a delightful red brick house, surrounded by large well kept gardens with a fish pool. Inside it is a typical gracious house of yesteryear, large high rooms, a wide staircase and every where is painted white and is light and airy. It always smells fresh.
The bedrooms too, are very high, very large.
Also there is a large parking are where the owner allows you on the final day of your stay to leave your car at the guesthouse while you enjoy a whole day if you wish in Chester. This is significant, because you would normally have to pay steep parking fees if you wanted to extend your stay by a few extra hours in the city.
I paint this background to indicate that I do not recognise the house that the other two poor reports describe.
In the five years I have been staying at Tentry Heys, I have never been shown into a room that is dirty and not been cleaned for several years - never!
I have never been given a room where I have had to clean the toilet before I could use it - never! - never!
I have never had ripped towels - never! In fact you are given fresh towels every day.
Let me tell you my experience of the many times I have stayed there. I go to Chester at least three-four times a year. Very often, when I have gone at a quiet time, the owner, Mrs Arthur, has always offered me a choice of rooms and I have been shown each one before I decide . Each room is always freshly cleaned with clean white bedlinen and clean unripped towels!
The only thing I have to choose is an upstairs or a downstairs room and which view I prefer from the window. That is all!
The bedlinen has always been clean and I have always had a good night's sleep.
Breakfast is, as I have always experienced it, cooked while I am eating my cereal and having a cup of tea. The dining room is very pleasant and the tables are well laid with matching crockery and cutlery. The kitchen is spotlessly clean; Mrs Arthur doesn't mind having a chat in the kitchen with you before you go out. I have been there when it has been busy, it is all very civilised and convivial. Mrs Arthur is a very friendly, accommodating lady, who always asks if everything is alright and whether you need anything else.
You have your own key so that you can come and go as you please.
I have often come back to the guesthouse in the afternoon either to bring some shopping back - or to have a little rest - I always come back to a freshly cleaned room, also to fresh towels (just to repeat - they are changed daily!). The hospitality tray is refilled with tea, coffee, milk and sugar.
This then, has truthfully been my experience. I live quite a long way from Chester and I can tell you that I always look forward to going there and saying at Mrs Arthur's guest house. It is comfortable and homely. It is like going to stay with a friend or a relative in a comfortable house.
Another plus is that it is on the 'good' side of the river, it is a very nice little walk down a leafy street, across the suspension bridge - and in five to seven minutes you are by the boats and the Roman Gardens - and Chester is your oyster!
Let me tell you the good news about Tentry Heys....at the time of writing it is only £50 a night for a double room plus breakfast..
For £50 a night two people get a clean bed in a comfortable room, breakfast and free ample parking space Plus a pleasant short walk to the bridge and you are on the city side of the river!
What more can you ask for a short break in Chester where you can bed down for the night, have a good breakfast and then have your days out exploring Chester?
Please go and see for your self and give Mrs Arthur a try; she deserves it.!