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Premier Inn Chester Central North Hotel
Ranked #24 of 44 Hotels in Chester
Derby, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“First Good Night Guarantee refund”
Reviewed March 11, 2014

As a frequent user of Premier Inn's, I find myself in the unusual position of having to right a negative review. Firstly the good points, easy to find, ample parking, very friendly and helpful staff [as always], room spacious, clean and an ideal base from which to go to Chester Zoo [adopters day visit]. Unfortunately we had a dreadful nights sleep as the floor boards from the room above were constantly creaking with any movement. We were told that the hotel is aware of the issue and has a scheme to replace the floorboards in the bedrooms on the upper floor. When we reported the problem, the hotel staff were very apologetic and gave us an immediate refund. Hopefully they will rectify the problem shortly, as everything else was up to the usual great Premier Inn standards.

Room Tip: Check with the hotel regarding the replacement of the floor boards in the upper rooms, as some have...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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501 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Bideford
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 10, 2014

First class choice, good location for City centre. On a duel carriageway so SAT-NAV was very handy bringing you to entrance via side roads. Very friendly staff and usual handy Bar Restaurant adjoining.


  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dudley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen D, Manager at Premier Inn Chester Central North Hotel, responded to this review, March 23, 2014
Thank you for your response.

We are so pleased your enjoyed your time at Chester North and we look foward to your next visit.

Kind Regards
Karen Dale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wigan
1 review
Reviewed March 4, 2014

This hotel was in an excellent location from friends(which we were visiting) and the venue of a family party. It is also not too far from the town centre and on a bus route, so no need to take the car into the centre and pay for parking, which can be expensive

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen D, Manager at Premier Inn Chester Central North Hotel, responded to this review, March 23, 2014
Thank you for your review.

We are so pleased you found your trip easy and comfortable, and we hope you enjoyed your time in Chester.

Karen Dale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, United Kingdom
1 review
Reviewed February 28, 2014

visiting daughter at uni, great location, easy to find, clean and comfy. staff friendly and helpful. will stay again. all attractions within easy reach either by car or walking. A walk around the walls of Chester is a must.



  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen D, Manager at Premier Inn Chester Central North Hotel, responded to this review, March 23, 2014
Thank you for your reveiw.

We are so glad you enjoyed your visit and hope you choose us again when visiting your daughter.

Kind Regards

Karen Dale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CYMRU
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 27, 2014 via mobile

Stayed for 1 night as a family of four, room was on ground level which was ideal for lugging toys and bags back and forth. Staff were friendly and on the ball. Room was clean and warm (too warm for my liking) there was a thermostat on the wall but i dont think it did much.
Pub next door served very good food and a good pint for a very reasonable price. And morissons accross the road could come in very handy! On the down side the floors are very squeaky- which didnt bother me much.
Will be staying here again when visiting chester as the plus points outweigh the negatives by far.

Stayed February 2014
Helpful?
Thank CRADURBACH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen D, Manager at Premier Inn Chester Central North Hotel, responded to this review, March 23, 2014
Thank you for your review.

We look foward to your next visit and will of course try to attend to the negatives you have brought to our attention.

Kind Regards
Karen Dale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed February 21, 2014

When arriving in the evening with my sister & 4 very tired children. Sam on reception quickly he fetched a basket of toy's to choose something to play with during their stay ( keeping them quiet whist we checked in ) We needed to warm the babies bottles so sent my nephew to reception Sam once again very helpful even escorted him back to the room with it .Excellent customer care who went the extra mile for us. Our quad rooms were spacious clean and tidy .
Would Highly recommend for families & stay again .
Staff in restaurant next door very friendly and helpful & breakfast was delicious too plenty of variety.

Room Tip: quad room for families . great on same level as reception .
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jackiedianet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen D, Manager at Premier Inn Chester Central North Hotel, responded to this review, March 23, 2014
Thank you for your reveiw.

We are always pleasedto here that our hard working team are going above and beyond for our guest.

Your kind comments will of course be passed on.

Kind Regards
Karen Dale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
2 reviews
Reviewed February 21, 2014

Stayed overnight with 2 teenagers whilst visiting their sister at uni. The Inn was easy to find, and although it looked a bit run down form the outside, inside was clean, warm and bright. Staff were really helpful and friendly. Room was clean, beds immaculate, as were towels and shower curtain. I was contacted earlier in the week to confirm ages of children, so an extra bed was put into the room - a nice touch I thought.
Very quiet through the night - have read about creaky floorboards from above but didn't notice these until it was time to be getting up anyway!!
Breakfast very good value as only needed to pay for one, children ate free.
We will use Premier Inns again, and most likely this particular one!

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen D, Manager at Premier Inn Chester Central North Hotel, responded to this review, March 23, 2014
Thank you for your review.

We are so pleased you enjoyed your time in Chester, and found our hotel comfortable. We look foward to your next visit.

Kind Regards
Karen Dale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Chester Central North Hotel

Property: Premier Inn Chester Central North Hotel
Address: 76 Liverpool Road, Chester CH2 1AU, England
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #24 of 44 Hotels in Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Chester Central North Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Stretch those legs on the Chester Walls Walk or practice your swing at The Oaks at Mollington ... more   less 
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Also Known As:
Premier Inn Chester Central (North) Hotel Chester

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