I booked this hotel for a recent trip for myself and my 11 year old daughter for her birthday weekend. We wanted some relaxation time and also be close to town for sight seeing. The hotel is very close to the station and also near to town centre. However the walk from the station is not a pleasant one and is a bit run down.
The biggest disappointment was the size of our room. We had a double room with the smallest double bed in the world. The decor in the room was very tired looking and the carpet was stained in places. In the bathroom there were plastic cups - needless to say we didn't use these. Considering how much we had paid to say here it was extremely poor. We also had to walk through a very noisy bar to access our rooms not ideal on your way back from the pool casual with wet hair.
The best bit of the hotel is the spa facilities. We didn't really get the full benefit as you have to be over 16 to use most of them - the pool was fantastic and really relaxing after a full day out.
Breakfast was average and self service. Again considering how much we had paid I would have expected to be served. Reception staff were only Ok. There was one really helpful lady who gave us a map and details of how to walk into town. I was disappointed when checking out to find the left luggage area was totally inappropriate. I was told I could store it in there myself and it was totally unsecured. When I looked inside it was already packed full with other suitcases and a folded wheelchair and no room for ours. We got an earlier train home and left disappointed just after check in.
If you were thinking of staying here I would suggest that you go mid week rather than weekend when there is more choice about eating. At the weekend the restaurant is open for dinner dance evenings. Instead we walked into Chester to eat.
Despite the great spa facilities we won't return to this hotel.
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- Also Known As:
- Mill Hotel Chester