I must start by saying that we would consider staying here again as the hotel offered a great location for our long weekend to explore the lovely chester.
We had a few niggles that weren't big enough to spoil the stay but cumulatively brought the overall impression down
We did have a great stay in chester despite the almost non stop rain; highlights include chester zoo, a walk round the city walls, a great meal at the brewery tap and some leisurely pints at the very nearby old harkers arms.
I'll start with positives
Great location & free parking
We had a large room, comfortable bed
Tv, tea, coffee biscuits etc
Great bar with local ales and open late (we had no noise disturbance as other side of the hotel)
Decent spread at breakfast
All staff very friendly even ensuring they posted a forgotten item of clothing (£5 charge)
Unfortunately didn't get to use spa as forgot swimwear, but looked good
Some of the niggles
Breakfast room extremely hot, despite it being near freezing outside and fans blasting out
Decor is very tired and could do with a revamp
We had a blocked bath so didn't drain whilst showering
Poor quality toiletries; the shampoo provided was so watery
Plug sockets were temperamental; both my partner and I had different sockets where one night it charged our mobile fine and the next didn't (yes, checked switched on, just didn't work!)
Despite playing around with the radiator there were times it got far too hot in the room
Was a stain on the sheet
To be fair, we didn't raise these things and I'm sure the staff would have done their utmost, but each little thing felt a bit moany, it's only upon reflection that they add up. We did pay £85 a night so it's not a completely budget hotel and perhaps expected a bit more.
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- Also Known As:
- Mill Hotel Chester