My husband visits the area on business frequently and we always stay at the Mill Hotel. We have stayed in every class of room offered.
On our last visit we were not happy with the room we had been allocated. It fell below the high standard we have come to expect of the Mill Hotel. We booked a 'Business Double' this time. We were allocated room 423. The room has a 4'6" double and a 3'0" single bed. As the double was a little small for double occupancy (my husband is 6'2") I attempted to sleep in the single bed but it was too uncomfortable. The mattress was totally worn out and a protruding plank of wood at the side of the bed base (hidden by the valance) caused bruising to my leg. The carpet was badly stained in many places. The bathroom was also not up to standard. The plastic shower curtain was not as clean as it should have been and there is mould in the grouting around the bath. I found it difficult to shower as the shower head is only 5'0" from the base of the bath due to the low ceiling. My husband found it impossible and had to take a bath instead. The following morning I was unable to find a socket to plug the hairdryer into. The hairdryer is fixed to the wall and the only socket within reach is located behind the heavy dressing table which needs to be pulled away from the wall to allow the socket to be reached. I reported the problems with the room to a chambermaid who helped me move the dressing table, She agreed that the room had problems. I also reported the problems to the hotel receptionist.
I fear this room may be offered to a couple with a small child. The single bed would, in my opinion, be dangerous for a child. As the mattress flattens the hidden wood at the side of the bed is very obtrusive and could easily cause injury. I am an adult and I banged my leg badly.
We have stayed at the Mill Hotel many times and will continue to do so. We thoroughly enjoy the excellent jazz band who perform in the friendly, local bar on Monday evenings. The pool, shared with a friendly, local membership club is excellent and always spotlessly clean. The hotel staff are very helpful and the meals both in the bar and the restaurant are usually very good. The hotel is within very easy walking distance of Chester city centre and the hotel has adequate free parking.
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Hotels.com, Booking.com, Orbitz, Expedia, Travelocity, TripOnline SA, Hotwire, Evoline ltd, Cancelon and Cheap Tickets so you can book your The Mill Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mill Hotel Chester