I've stayed here with my husband in February, and came back with my mum in May. It was even better than I remembered - while the double room me and my husband stayed in back in Feb was clean and comfortable but fairly average, the room we got this time was spectacular (definitely try and get a business class room!!). It was huge and spacious, tastefully decorated and had a huge double bed and two singles! We had a lovely bathroom with a jacuzzi bath, and a lovely view overlooking the canal. Bliss!!
The staff are very friendly and helpful and let us fill in the paperwork and leave our bags with them as the check in time isn't until 2pm and we arrived at around midday. Gave us chance to grab some lunch and do some shopping before returning to check in. I feel a bit like we underused the hotel as it has a pool, gym and spa, and a number of different dinign options all which sounded good but we were out and about round Chester for our one night stay.
There is a nice pub called the Lock Keeper just round the corner from the hotel. The hotel is in an excellent location, a few minutes walk from the town centre.
I wouldn't hesitate to recommend this hotel.More