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Review of The Chester Tour

The Chester Tour
Ranked #3 of 21 Tours in Chester
Certificate of Excellence
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Attraction details
Recommended length of visit: 1-2 hours
Owner description: All tours are led by fully qualified Blue and Green Badge Guides.A guided tour of Chester is the best way of seeing the city and there is a tour at 10.30am every day of the year. Tours generally last for approx 1.5 hrs so even if you are in Chester for a few hours make the most of your time here and let one of our experienced guides show you all the highlights of this beautiful city. A variety of sightseeing tours and themed walks are available all year round for both groups and individual visitors. Public tours run daily throughout the year (some tours are seasonal and availability should be checked prior to arrival). All tours are available all year round to private parties and groups but must be pre-booked.
Reviewed September 5, 2013 via mobile

I recently took my two sisters on a walking tour of Chester booked through the guide at the Town Hall. I actually work in the city and live a few miles away and so know quite a bit about it. However I thought it best to leave it to an 'expert' to introduce my visitors to the fascinating history of Chester. We were joined on the tour with a delightfully mixed group from across the globe, Australia, Canada, the USA and Leicester! What a waste of a morning. The guide told us hardly anything about the Roman occupation of the city; didn't take us to the Amphitheatre, Roman garden, tell us about the Roman baths that were there; mention the Roman and Medieval walls; the medieval cross in the centre; the Rows, the Welsh curfew, the list goes on and on. It would be easier to say what she did tell us. Also, her delivery was stale and boring and she was far more concerned with the health and safety aspects of the event, important though they undoubtedly are. We were fortunately able to carry on with our own agenda afterwards but I fear the remainders of the group will have left Chester with little insight into this ancient treasured city.

4  Thank 3shorties1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepingbeauty23, Manager at The Chester Tour, responded to this reviewResponded September 10, 2013

The Guild of Chester Tour Guides is very concerned by these comments. All our members are highly qualified, with years of guiding experience, and very keen to share their enthusiasm and knowledge of this lovely city. Feedback from our tours is normally excellent so we are therefore very sad and puzzled that you have had such a negative experience and are very keen to learn more so we can take appropriate action. We would be very grateful, therefore, if you could send your contact details to the Chairman of the Guild:
Mary Ann Cameron m-a-cameron@hotmail.co.uk and she will contact you as soon as possible. We sincerely apologise for this negative experience and look forward to hearing from you.

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Reviews (131)
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121 - 125 of 131 reviews

Reviewed August 31, 2013

Really enjoyed our Ghost Tour of Chester City. We started off early evening and ended in darkness which was appropriate for the ghostly tales.

Our guide was dressed in character, black coat, black top hat with a cane - very polite and very knowledgeable, walking at an easy pace for everyone to keep up. He spoke clearly and at the right pitch so that everyone could hear, even above the traffic which occasionally passed in the street.

Of course a few late comers joined the group, even after it quite clearly states arrive 10 minutes early which means @ 7.20 pm and not past 7.30 pm when our guide had already started !!!.

Unfortunately no ghostly happenings or sightings on our tour but, overall, well worth the money and we shall take another on one of our trips to Chester, and may get taken on a different route to hear more ghostly happenings in the beautiful city of Chester.

WELL WORTH THE MONEY -take an umbrella in case of showers.

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7  Thank kezza066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

Really interesting tour. The guide was very knowledgeable and enthusiastic about her city. Very highly recommended.

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Thank HPR_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

The ghost tour was excellent - our guide knew her stuff and presented it in an interesting way - informative enough for the adults but accessible for the kids in the group. We would definitely recommend it.

Review collected in partnership with this attraction
Thank hilary g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

I booked this tour two days before our visit just to ensure that it would be suitable for my disabled mother-in-law on a mobility scooter. We were not disappointed. The guide was accommodating, sympathetic and patient. The tour was informative, telling us of the history of the cathedral, the Romans and the varied history of the city. With time for photos and questions, culminating in a meeting with the town crier at midday, it was an enjoyable introduction to the city. I thoroughly recommend this tour, which was very good value for money. Do leave yourself time to follow up with a wall walk that we did on a different trip to the city.

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Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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