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“Tasty”

The Vines Restaurant at Carden Park
Ranked #315 of 553 Restaurants in Chester
Price range: $15 - $39
Cuisines: British
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Lunch, Dinner, Breakfast, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff
Description: The Vines is located at Carden Park, within 1000 acres of beautiful Cheshire countryside. Inspired by the onsite vineyard and offering a fresh, relaxed dining experience. Enjoy delicious nibbles, seasonal mains or try our speciality local steaks. An informal atmosphere, perfect for lunch in between spa treatments, a quick bite to eat before your meeting or family dinners. Try Carden 'Old Gold' sparkling wine produced by grapes grown in the onsite 4 acre vineyard.
Manchester, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Tasty”
Reviewed October 20, 2013

Lunch was included within our deal and it was lovely & tasty. The service was very good & the restaurant was beautifully designed.

Visited October 2013
Helpful?
Thank Vanisha84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

Visitor rating
    16
    8
    6
    5
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Poor service, mediocre food and grossly overpriced.”
Reviewed July 3, 2013

My husband and I recently stayed at this lovely hotel and dining at this restaurant was the only (extremely) negative aspect of our break. Not only is the service so slow that we ended up on various occasions having to approach the waiters ourselves for some service, the pricing at the restaurant is utterly ridiculous and bears no correlation to the quality of the food. Supposedly 'posh' fish and chips at £17 one would expect to be tastier and better quality than that which one can routinely offer in cheaper restaurants. This was not. We also were ignored for 15 minutes after sitting down and had to walk over to ask for a menu at lunchtime. It also took THIRTY FIVE MINUTES for a sandwich and soup to be brought to our table, and when it was, the fries that accompanied the meal were cold and I had already become late for a spa appointment and had to leave my husband so I could rush to make it on time. Be that as it may, not ONCE did any of the staff acknowledge how long they kept us waiting or offer even a lukewarm apology. For anyone choosing to stay at this hotel, I would urge you not to opt for convenience and dine here, despite it being inconvenient to venture out of the hotel grounds. This place is a huge disappointment and the staff could stand to be refreshed in their customer service training.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank szc12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
134 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
“Ridiculously overpriced, bad service, rubbish food.”
Reviewed April 3, 2013

Whilst staying at the beautiful carden park hotel we expected the restaurant to be just as impressive. However, the service was extremely poor. Our waitress was working at snail pace which seemed ridiculous as there was hardly anybody in the restaurant. We almost had to get up from our seats and go find one of the waitresses to ask for more drinks as they only asked once at the beginning of the meal. I had the fish and chips which were just vile. To say they cost seventeen pound and were supposed to be battered salmon, haddock and scallops, I barely got any fish and all crispy batter (photo uploaded). My mum also did not enjoy her meal as she ordered gammon which was completely dry and so salty she could barely eat it. Also, the beer we ordered was flat and warm which to say cost nearly five pounds a pint was appalling. We did not make the mistake of returning here on our second night and visited a nearby pub called the cheshire cat and it was amazing! And half the price (I have reviewed this also).

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank EmilyJaneW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Good food,service could be improved!”
Reviewed January 27, 2013

We went to Carden Park for the Sunday Lunch buffet, restaurant is very nice & atmosphere was lovely. Starters are chosen from the menu as are desserts, main course is a carvery style where you go and get served by a chef and a waitress. Food is very good but I do think the service could be improved, there were a lot of staff who didn't really do much other than stand behind their stations. The lady who served the vegetables on the carvery was fantastic and came over to the table to chat & was very nice. She also was the only person we could get the attention of as we wanted to order wine with our main, (she was behind the carvery and we were on the 2nd tiered level tables). She gladly took our wine order but this clearly isn't her job as she didn't know the size of wine glasses or if our choice was red or white, I am not blaming her for this but one of the other many waitresses should have been more vigilant of the tables rather than chatting. I also think the chef could have been a little friendlier/personable on the carvery, if this is part of the carvery experience to have a chef in whites carving your meat then a smile shouldn't be too much to ask. Dessert was lovely but I was too full by then & couldn't finish it. We moved through to the bar after lunch which had a lovely, relaxed feeling. Food & atmosphere 10/10, service 5/10 but will return.

Visited January 2013
Helpful?
Thank Chesterfoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Nice Staff, Nice Food.”
Reviewed January 13, 2013

Firstly we asked to make a reservation but were told the restaurant was full but they managed to fit us in for a late reservation which we didn't mind.

Later on we got a phone call saying that some customers had cancelled and we were welcome to take their place which i found really helpful.

The food was really nice with a slight price hike and the staff were really helpful.

Visited January 2013
Helpful?
Thank DM90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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