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“Gorgeous views, lovely food”
Review of The Boathouse

The Boathouse
Ranked #116 of 555 Restaurants in Chester
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Large groups, Local cuisine, Special occasions, Romantic, Scenic view, Bar scene, Kids, Families with children
Dining options: Drinks, Brunch, Dinner, Lunch, Late Night, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Chester, United Kingdom
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Gorgeous views, lovely food”
Reviewed September 11, 2013

I'd like to start with saying the staff at the boathouse are absolutely lovely. Very welcoming and friendly :) food was delicious. Would definitely recommend having nacho's to start!! Will be coming back, thank you!

Visited September 2013
Helpful?
Thank KerisB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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524 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chester, United Kingdom
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Family meal out.”
Reviewed September 6, 2013

My experience in The Boathouse was a strange one, the service was good, the building itself was a very nice place to eat, overlooking the river. However, the food was really not up to scratch, I had a the twin tower burger or something along those lines. The burger was vile, the cheese was vile, the bun was tough, the chips were ok. The coleslaw was not homemade, it was covered in mayonnaise like a pre packeted products. The whole point in going out to eat is to have good proper food. This was anything but what I had.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Makka1392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoathouseChester, General Manager at The Boathouse, responded to this review, September 7, 2013
Thank you very much for taking the time to get in touch following your visit. It's great to have feedback both positive & negative as it lets us know what we are doing right & where we can improve.

I am very glad you enjoyed the service & surroundings on your visit but I am sorry you did not feel the food was excellent.

At the boathouse we strive to deliver top quality food with excellent customer service and we appreciate that one without the other is unacceptable.

I would just like to mention that the burger you had was called the 'Empire State burger'. We have never had, nor never will have a 'Twin Tower burger'.

Thank you once again for your feedback. Your comments will be taken on board & we look forward to seeing you again soon.

Kind regards
Philip Murray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“lovely !!”
Reviewed September 4, 2013

what a great find ,after going for a lovely walk along side the river we stumbled across the boathouse ,as soon as we entered it was impressive great decor ,friendly staff behind the bar as well ,we took a seat outside in the sun with gorgeous views and when it got a bit chilly we retreated to on of the open huts which have there own heating ,brilliant idea look forward to going again

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
Helpful?
1 Thank leew3939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
58 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 304 helpful votes
“LOVELY FOOD AND GREAT VIEWS”
Reviewed August 29, 2013

Lovely sunny day, so went to the boathouse, VERY BUSY, had to wait awile for the food, but it was worth the wait and the views are great.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank PETE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury St. Edmunds, United Kingdom
Level Contributor
100 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Very busy Bank Holiday Monday.”
Reviewed August 28, 2013

The Boathouse was very very busy when we arrived at about 2pm. Was finally able to get a table outside on the terrace over looking the river. Staff were obviously under pressure but delivered a good level of service - many thanks. Good variety of food and drink available at reasonable prices. Very enjoyable and would recommend if you are in the area. Has a nice large car park.

Visited August 2013
Helpful?
Thank jontytiger2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoathouseChester, General Manager at The Boathouse, responded to this review, September 7, 2013
Thank you very much for taking the time to get in touch following your visit. It's great to have feedback both positive & negative as it lets us know what we are doing right & where we can improve.

I am glad you enjoyed your visit. Bank holidays are our busiest days on the calendar so I will pass on your kind words to the team, which I'm sure they will be delighted with.

Thank you once again for leaving a review & we hope to see you again soon - Hopefully before the next bank holiday!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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