I booked 3 rooms for 3 generations of family as a base to visit Chester followed by a day at the zoo. After reading reviews I phoned the hotel to ask for refurbished rooms and were given rooms on the first floor, (if you decide to do this try 01244 332121 and you should get direct to the hotel, the central reservation office was useless and kept giving me wrong numbers} the rooms were fine but typically corporate ,i.e fixed shelves and overhead lights rather than bedside tables and lamps etc but the beds were comfortable and it was clean, I found it strange there was no guest information book, i.e how to dial another room, work TV, information on WiFI, info on spa etc. When I rang reception to ask for one they simply said they didn't have any! The hotel was very quiet probably as it was a Sunday which suited us fine but there was no-one on reception to book us in and when someone did appear she couldn't manage a smile, likewise when we wanted to book taxis, no one around. However the location is great, we booked 2 taxis which cost £5 each o take us to the amphitheatre and it was easy to drive to the zoo, the pool was fine and the children enjoyed a swim late afternoon. We decided not to eat in the hotel and walked to the Harvester along the road which was a good choice for a family, although it was busy and we had to wait for a table. Breakfast at the hotel was fine, pretty much what you would expect, self service with plenty of choice and a very cheerful and helpful waitress, one of the few members of staff we saw! So would I stay again? Yes for this type of family base at the right price, If I wanted a luxury break with my husband I would chose somewhere more individual and expect to pay at least twice the price so it depends what you want but as a base the location is great
- Official Description (provided by the hotel):
- Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more less
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- Also Known As:
- Ramada Chester
- Chester Ramada