Just returned from a weekend at this hotel. Fab deal booked on KGB deals. Reception staff excellent, the bar area was really lovely. Rooms fine albeit very warm, didnt appear to be any air con, but we just opened all windows. Decided to take advantage of the special 3 course deal in the brasserie.(£22) The food was fabulous, excellent presentation and delicious, however the service left a lot to be desired. It took us 2 and a half hours to have the meal. We were kept waiting a long time, one of the starters was wrong when it arrived, and our dessert order was completely lost. Unfortunately a lot of the restaurant staff appear to be very young and inexperienced. Such a shame as the food is so good. We found the breakfast on the sat morn the same, with no staff around at all. I had to have a walk around the restaurant to find someone to fetch us tea and coffee. There was a really long queue of people waiting for the buffet breakfast. However, the sunday was completely different with lots of staff, and very attentive. Overall, we really enjoyed our weekend and would definately visit this hotel again. Really hope they take these few minor points on board!!!
- Official Description (provided by the hotel):
- Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more less
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- Also Known As:
- Ramada Chester
- Chester Ramada