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“no complaints at all, fantastic value for money”

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Holiday Inn Chester South
Ranked #19 of 44 Hotels in Chester
Reviewed December 26, 2010

stayed at this hotel in november and liked it so much stayed again over christmas. we got a fantastic deal both times but it's not possible to grumble about anything even if you were paying more.

on both occasions we upgraded direct with the hotel to an executive room so we cannot comment on the standard rooms. this gave us a minibar, iron/ironing board, bathrobes etc which for us was worth paying more for. okay the rooms are not brand-spanking-shiney and new but your not paying brand-spanking-shiney and new prices. it's a 3star hotel, rooms are clean, comfortable, warm (or cold if you prefer as you can turn radiator up, down or off and have air con unit). slight niggle with tv, kept buzzing & doesn't show all channels, but we didn't report it so more fool us.

all staff are friendly, professional and helpful, especially the guy who serves both at breakfast and in the bar, he's a star. breakfast buffet is excellent, all hot, good quality, good choice and plenty of it. the guy at breakfast went round each table to inform us he was about to take the hot food away and would we like anymore, then did the same again when he was taking the cold food away. thats's great service. you don't get that in some higher star hotels.

hotel is located about 2 miles from chester. there's a bus service every 10 minutes from across the road and costs £1.60 or a taxi costs £5-£6. this was absolutely fine for us, we parked the car for free in the hotel car park and that's were it stayed. no point getting stuck in traffic in the city centre and fighting for a parking space, too much hassle. also meant we could have a drink or 3 in one of the many pubs and bars.

leisure centre is fine. large pool, gym and jacuzzi plus saunas in the changing rooms. it's not ' luxury spa' standard but again this is a 3star hotel and it's clean, warm and does what it says on the tin!

get yourself a priority membership card, available at check-in, and you'll get discount at the bar/restaurant. when we went in november they were advertising a Sunday Carvery for £2.99!!!! didn't see it this time around but probably because it was xmas, if they do it again in 2011 that has to be worth a look. bargain.

we had a great 2nd visit to this hotel and will definately be booking again. we've stayed in many hotels in chester but this is the best for value for money.

  • Stayed: December 2010, traveled as a couple
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Thank Globehog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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960 - 966 of 1,078 reviews

Reviewed December 12, 2010

We booked into an executive suite for one night which consisted of a double bed and two single camp/sofa beds. The hotel was very nicely presented, spacious and clean. Staff were friendly and helpful. Breakfast was a selection of hot and cold buffet food, which was all lovely.
Only complaint we had was the temperature in our room, the radiator wouldn't turn off and the heating in the room had a sign next to it saying it was adjusted according to season. The heat was unbareable all night.
Also it was quite a distance from the town centre and not within walking distance of anywhere.
We would go back here again, provided the room had a working cooling system!

  • Stayed: December 2010, traveled on business
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Thank miissmorris_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2010

I travelled for a two night break with my husband, brother and his partner. Dinner was included on the first night which was quite good value. You were given a £20.00 allowance from the menu, but as the prices were quite inflated, it was only possible to have 2 courses. However, the waiter very generously gave us complementary coffees.

The rooms we were allocated were a bit run down, in our room we had toilettries in the bathroom, but in my brothers room next door, there were no toilettries and the duvet on one of the beds was no thicker than a sheet - this was replaced after complaining to reception.

The worst part of the stay was the queing for breakfast - this was down to the lack of staff in the dining room. We had to queue approx 15 minutes for breakfast on Sunday morning which was bad enough, but when we actually got into the dining room, there were lots of tables free that had not been cleared. Two of the staff in the dining room looked like they had no life in them at all and were probably on a hangover, and this was impacting on the other staff making them do more than they should. Breakfast was very good though once we eventually got a table.

The staff in general were very good and it seemed had to be multi taskers, as the girl who checked us in was also working in the dining room.

  • Stayed: November 2010, traveled as a couple
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Thank Judy067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2010

Stayed with work, rooms outdated sofa had seen better days. The navy were staying that night kept quite a few awake. The most rudest man in the breakfast room had to keep changing his glasses before he would speak to you. Never again.

  • Stayed: November 2010, traveled on business
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Thank ormsklad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2010

Stayed at the Holiday Inn, Chester South for two nights. We booked in advance an executive double room which was excellent, clean tidy and very modern. The room had everything you could want fridge, tv, iron, hairdryer, and tea and coffee making facilities etc. The bed was the best I have had at any hotelat home or abroad and also included a pillow choice! soft to hard. The bar area was also very modern, I did find the bar prices a little high but signed upto the priority card which gives 10% discount. The breakfast was well worth it served buffet style, a good english breakfast served in a modern restaurant. The pool area was also very good with a 20 metre pool it also had sauna and hot tub etc. The hotel is in a good location it is just over the road from the park and ride, £3.20 return for two people was excellent value. A taxi into town was only £5.00 on an evening. One thing I would say our friends were going to book this hotel last minute but the price was over double what we paid we paid £46.00 for a great room with breakfast the price was £119.00 for same room so book and pay in advance. A very good break at a great price would highly reccomend, already looking to book at the Holiday inn at haydock park for the races.

  • Stayed: November 2010, traveled as a couple
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Thank ackoSelby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2010

Booked 2 nights for a Chester Mystery Break - ended up here at the Holiday Inn - What a good choice!
Paid £75 for B&B for 2 nights for 2 people - less than the cost of breakfast in most hotels!
After a late evening check in we were shown to a good sized ensuite room on the 1st floor, fully equipped with trouser press, coffee making facilities, shower & bath, toiletries etc; where we also found a leaflet containing a voucher giving us 20% off all food & drink in the restaurant & bars during our stay - so this in mind - we ate in the bar Friday night.
Bar food was excellent (choice as good as the restaurant menu, and slightly cheaper), and, with the 20% off, comparable to pub prices.
During Friday's night in the bar I used the Hotel's public toilets - and these were spotless - a credit to the Holiday Inn - and something which I have found other hotels regularly forget, but on which visitors use to judge the hotel.
As this weekend was also for our anniversary we would have liked a double rather than a twin room!, I emailed the hotel in advance, and although no doubles were available,they "zipped" a twin, which was actually bigger & better!!
So after a very comfortable night, followed by a hot & hearty help-yourself breakfast in a clean dining room with well organised staff, we then made our way into Chester.
The Hotel is a couple of miles from Chester - a couple of quid return to the City Centre on the number 1 Wrexham bus, or the Park & Ride bus (either stop across the road) -easier, quicker & cheaper than city centre parking.
On Saturday we again took advantage of the 20% bar discounts, but on Saturday night we chose to eat in one of the many Chester restaurants - but a word of advice - either eat early - or pre-book.
Another word of caution - avoid Weatherspons Bar opposite Boots - we popped in there - and despite it being only early the tables were filthy with leftover food, & uncleared glasses & plates, Both gents & ladies toilets were a disgrace & unusable, and staff who were supposedly "swilling out" the toilets, appeared to return immediately to bar duties - hmmm, nice!!
On the other hand ALL the Holiday Inn staff - reception, bar & cleaning - were VERY pleasant, and offered good advice on buses etc. On arrival, we reported that a window in our room would not lock and the lock was replaced (not simply repaired) at the first opportunity.
I would recommend this hotel, and for the price paid, we were more than satisfied with the Holiday Inn Chester. It is quiet, just far enough away from the city centre, on a frequent bus route, but with all the in-house facilites if you can't be bothered to stray far.

  • Stayed: November 2010, traveled as a couple
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Thank TheDogsDooDahs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2010

I booked this hotel on my friend recommendation because he was used to work their & i also get better satisfaction from all staff which was working their

I had a chance to stay at the Holiday Inn in Wrexham Road, Chester in the first few days of dec 2009. The hotel and staff were wonderful and very kind to tired travelers. Unlike the bulk of the Hotels available in the area in and around the Holiday ...

  • Stayed: December 2009, traveled solo
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Thank azhar007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Chester South

Address: Wrexham Road, Chester CH4 9DL, England (Formerly Posthouse Chester)
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 44 Hotels in Chester
Price Range: $71 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chester South 3*
Number of rooms: 145
Official Description (provided by the hotel):
The Holiday Inn Chester South has 145 newly refurbished bedrooms, decorated to a high standard with new bathrooms. Standard twin and double rooms have walk in showers provided and family rooms and executive rooms have bathrooms with a bath and shower over. The modern Open Lobby Concept is a bright and vibrant place to catch with with colleagues, friends and families. Serving Starbucks Coffee with a grab and go sandwich selection, serving food all day. The hotel is all non smoking and is ideally situated on the edge of the Roman City of Chester, located just off the A55 adjacent to Chester Business Park. All public areas and bedrooms have full air-conditioning and Wi-Fi access has been installed. In an excellent location for both business and leisure visitors alike. Benefiting from immediate proximity to Chester and its attractions including Chester Races, Grosvenor Museum, Cathedral, Chester Zoo and Islands, Cheshire Oaks Outlet Village and Blue Planet Aquarium. The Holiday Inn Chester South provides an ideal visitor base, with a choice of accommodation including standard, executive and accessible bedrooms. We have excellent range of facilities for both business and leisure travellers including kids stay & eat free*. The hotel has a fully air conditioned gym, 15m heated swimming pool, sauna and jacuzzi, with trained staff to assist in your visit. ... more   less 
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Also Known As:
Holiday Inn Chester South Hotel Chester
Chester Holiday Inn

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